I'm using Contour 1.1.9 and when I submit my form, nothing shows up in the Entries section. When I click on pretty much any link/button, I get the green 'processing' bar, but nothing ever loads.
Its a pretty basic form. I created two custom prevalue types to populate two dropdown boxes, but nothing real complicated. I dont have any special characters or numbers in the captions.
I've tried it in Chrome 13, FireFox 6.0, and IE8. Same results in all browsers.
I created a contact form from the template, added it to a page, and submitted. I'm having the same results with the contact form as well, just see the green 'processing' bar.
I was using Contour 1.1.7 I think. I uninstalled that package, and reinstalled 1.1.9 using the package installer. Now that I think about it though, I removed the Umbraco.Forms.References.dll because it was causing problem with the Ajax Control Toolkit. There was a reference conflict or something. Is this causing the issue? If so, is there a workaround?
Ok, So I unzipped UmbracoContour_1.1.9_update to the root of my website (thinking that give me everything I needed back) and repaced all the files. Still not showing entries. Am I going to to need to uninstall/reinstall the package through the package manager?
My solution built successfully after I applied the 1.1.9 update, but still no entries.
RE: The Ajax Control Toolkit - I had a similar issue the other day where I needed to use an Ajax Control in a usercontrol, but was running into conflicts because of the one included in Contour. As a workaround I just referenced the toolkit from the Umbraco.Forms.References assembly, like so, and did not copy the AjaxControlToolkit assembly:
I uninstalled and reinstalled Contour, got the error about the ajaxToolkit. Followed Tom's advice and referenced umbraco.forms.references (thanks!) and removed the normal ajaxcontroltoolkit.dll, and everthing worked great. So I created a contact form from the template, and I'm still not seeing any entries after I subit the form. same green processing bar.
You can try using Fiddler or another HTTP monitoring tool while you attempt to load the Entries. Most likely it's getting an error on /umbraco/plugins/umbracoContour/webservices/records.aspx - with a tool like Fiddler you can see the Raw data and most likely get an error returned, which might point you in the right direction.
Perfect, I used fiddler, it was the webservice you thought it would be. Turns out I umbraco.MacroEngines.Legacy.dll was causing all the problems. I removed it from the bin and everything works, including entries. (I hope there isn't an impact for me removing it).
Awesome! I imagine you would have seen that error in other places too, like saving or loading XSLT macros. I believe that file was from a nightly version of Umbraco and should not be included in any of the releases - so you're safe removing it.
Entries not showing
I'm using Contour 1.1.9 and when I submit my form, nothing shows up in the Entries section. When I click on pretty much any link/button, I get the green 'processing' bar, but nothing ever loads.
Its a pretty basic form. I created two custom prevalue types to populate two dropdown boxes, but nothing real complicated. I dont have any special characters or numbers in the captions.
Comment author was deleted
Hi Clair,
Could you tell me what browser you are using?
Also if you could give the default contact form template a try to see if you have the same result there
Thanks,
Tim
I've tried it in Chrome 13, FireFox 6.0, and IE8. Same results in all browsers.
I created a contact form from the template, added it to a page, and submitted. I'm having the same results with the contact form as well, just see the green 'processing' bar.
I was using Contour 1.1.7 I think. I uninstalled that package, and reinstalled 1.1.9 using the package installer. Now that I think about it though, I removed the Umbraco.Forms.References.dll because it was causing problem with the Ajax Control Toolkit. There was a reference conflict or something. Is this causing the issue? If so, is there a workaround?
Comment author was deleted
Well the file you removed is needed and that will have other effects then only the entries viewer not working.
Cheers,
Tim
Ok, So I unzipped UmbracoContour_1.1.9_update to the root of my website (thinking that give me everything I needed back) and repaced all the files. Still not showing entries. Am I going to to need to uninstall/reinstall the package through the package manager?
My solution built successfully after I applied the 1.1.9 update, but still no entries.
RE: The Ajax Control Toolkit - I had a similar issue the other day where I needed to use an Ajax Control in a usercontrol, but was running into conflicts because of the one included in Contour. As a workaround I just referenced the toolkit from the Umbraco.Forms.References assembly, like so, and did not copy the AjaxControlToolkit assembly:
Not sure about your other issue though, perhaps try using Fiddler to see if any errors are returned from the web service.
-Tom
I uninstalled and reinstalled Contour, got the error about the ajaxToolkit. Followed Tom's advice and referenced umbraco.forms.references (thanks!) and removed the normal ajaxcontroltoolkit.dll, and everthing worked great. So I created a contact form from the template, and I'm still not seeing any entries after I subit the form. same green processing bar.
Any other ideas?
Hi,
You can try using Fiddler or another HTTP monitoring tool while you attempt to load the Entries. Most likely it's getting an error on /umbraco/plugins/umbracoContour/webservices/records.aspx - with a tool like Fiddler you can see the Raw data and most likely get an error returned, which might point you in the right direction.
-Tom
Perfect, I used fiddler, it was the webservice you thought it would be. Turns out I umbraco.MacroEngines.Legacy.dll was causing all the problems. I removed it from the bin and everything works, including entries. (I hope there isn't an impact for me removing it).
Thanks for your help.
Awesome! I imagine you would have seen that error in other places too, like saving or loading XSLT macros. I believe that file was from a nightly version of Umbraco and should not be included in any of the releases - so you're safe removing it.
-Tom
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