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  • Ruud Aalders 6 posts 26 karma points
    Dec 21, 2011 @ 16:38
    Ruud Aalders
    0

    send email, extended not sending emails.

    Hi all,

     

    At the moment i'm having a major problem with a standard contour mail form.

    The form is pretty basic.

    It contains a username, email, message and an upload field.

     

    Now i want to use the extended email functionality to have a file uploaded and attached to a sent email.

    Unfortunately no go.... :S

     

    Things i've done so far.

    In the umbracosettings i've added a valid email address.

     

    In the webconfig i made sure that i have set a valid smtp server.

    In this case the smtp server expects a username/password validation, so i've set this up.

     

    Oh before i forget: Umbraco version 4.7.1 / contour version 1.1.11 / hosting environment: shared hosting.

     

    I'm at a loss here !!!

    Any help is greatly appreciated.

     

    Regards,

     

    Ruud Aalders

  • Douglas Ludlow 210 posts 366 karma points
    Dec 21, 2011 @ 16:46
    Douglas Ludlow
    0

    Make sure you populate the reply-to field. It can't be left blank, I've noticed.

  • Ruud Aalders 6 posts 26 karma points
    Dec 21, 2011 @ 16:49
    Ruud Aalders
    0

    Hi Douglas,

    filled in the reply-to field.

    but still no dice :S

    Regards,

     

    Ruud

  • Douglas Ludlow 210 posts 366 karma points
    Dec 21, 2011 @ 16:58
    Douglas Ludlow
    0

    If you have access to the database, you can check the dbo.umbracoLogs table for any errors that umbraco may be throwing. For example, In the case of the empty replyTo field, the following error showed up for me in the logComments column: The parameter 'address' cannot be an empty string.  Parameter name: address.

  • Ruud Aalders 6 posts 26 karma points
    Dec 21, 2011 @ 17:04
    Ruud Aalders
    0

    hmmm .. now i'm starting to get worried..

    Umbraco doesnt seem to log anything .. umbracolog is totally empty.

    I don't need to explicitly set the logging for umbraco do I?

    Just checked logging and it should be on.

     

  • Douglas Ludlow 210 posts 366 karma points
    Dec 21, 2011 @ 17:10
    Douglas Ludlow
    0

    Hmm... before you go down that route, can you even get the standard "send email" workflow to work?

  • Ruud Aalders 6 posts 26 karma points
    Dec 21, 2011 @ 17:14
    Ruud Aalders
    0

    Yep .. standard flow works like a charm.

    File gets uploaded to the server.

    Path to the file is also stored in the standard email.

    so that seems to work all fine, except for when i'm using the extended send email.

    For some reason the mail isnt created or is being thrashed by the mailserver (or well so it seems)

     

  • Mitch Olinsky 31 posts 51 karma points
    Jan 24, 2012 @ 19:51
    Mitch Olinsky
    0

    I have three servers running: TEST, STAGE, and LIVE.

    It seems to work on TEST, but I'm having the same issue as you on STAGE and LIVE.  Wierd.

    I checked the log table and found the error "The parameter 'address' cannot be an empty string.  Parameter name: address."  But I definitilly have a something in the reply-to field.

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