Problems editing form with Contour member tools Package
Hi All,
We are using Contour with the 'Nibble' Member Login control. We have
the control on a form with 20 other questions. The user fills in the form,
includes their email and password, and we create their Umbraco member login
using the Email address and password.
When a customer decides they need to change some of their
answers on the form, they call our customer support who we thought could just
edit their saved Contour form in Umbraco Admin. However even in ‘edit’ mode, the form
validation validates that the login (email address) does not already exist, and
of course it already does.
If we put some other value in the email field (e.g. [email protected]) then we can edit the form and
save it, however we then end up with multiple email addresses stored in a comma
separated list, which prevents us from exporting the form data to a CSV, as the
edited rows have ‘extra’ columns.
Has anyone come across this problem before, or could anyone suggest any workarounds? Currently we are having to delete the entire form,
delete the Member, and resubmit on the customers behalf, which is obviously
less than ideal.
I would suggest that you take the source of the member tools and make sure that the check doesn't happen in edit mode, source should be available here: http://www.nibble.be/?p=107
Problems editing form with Contour member tools Package
Hi All,
We are using Contour with the 'Nibble' Member Login control. We have the control on a form with 20 other questions. The user fills in the form, includes their email and password, and we create their Umbraco member login using the Email address and password.
When a customer decides they need to change some of their answers on the form, they call our customer support who we thought could just edit their saved Contour form in Umbraco Admin. However even in ‘edit’ mode, the form validation validates that the login (email address) does not already exist, and of course it already does.
If we put some other value in the email field (e.g. [email protected]) then we can edit the form and save it, however we then end up with multiple email addresses stored in a comma separated list, which prevents us from exporting the form data to a CSV, as the edited rows have ‘extra’ columns.
Has anyone come across this problem before, or could anyone suggest any workarounds? Currently we are having to delete the entire form, delete the Member, and resubmit on the customers behalf, which is obviously less than ideal.
Many thanks,
Chris
Comment author was deleted
Hey Chris,
I would suggest that you take the source of the member tools and make sure that the check doesn't happen in edit mode, source should be available here: http://www.nibble.be/?p=107
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