I am using Contour for customer enquiries on DuGlemmerDetAldrig.dk. The customer enquiries are posted to Zendesk (helpdesk system), but the problem is that the reply-to header right now is [email protected] (my e-mail) instead of the e-mail submitted by the customer. I need the reply-to header to be the e-mail of the person submitting the form, so that a reply in Zendesk will automatically go to the customers e-mail, not my own.
As far as I understand, by default it will use the email in notifications > email in config\umbracoSettings.config as the from address. If you install the Contour Contrib package, you can use the Send email, extended workflow, which allows you to supply a reply to address. If want to customize it completely, you could write your own "send email" workflow (copy and paste the one provided) and explicitly specify the from address in the code.
Reply-to should be submitters e-mail
Hi,
I am using Contour for customer enquiries on DuGlemmerDetAldrig.dk. The customer enquiries are posted to Zendesk (helpdesk system), but the problem is that the reply-to header right now is [email protected] (my e-mail) instead of the e-mail submitted by the customer. I need the reply-to header to be the e-mail of the person submitting the form, so that a reply in Zendesk will automatically go to the customers e-mail, not my own.
Can any of you guys help?
Thanks in advance!
/ Lasse Kjær
As far as I understand, by default it will use the email in notifications > email in config\umbracoSettings.config as the from address. If you install the Contour Contrib package, you can use the Send email, extended workflow, which allows you to supply a reply to address. If want to customize it completely, you could write your own "send email" workflow (copy and paste the one provided) and explicitly specify the from address in the code.
is working on a reply...