uninstall 500 error - Contour

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Blake Watt (Clerke) 106 posts 351 karma points MVP 2x

Jan 07, 2013 @ 01:00

0

uninstall 500 error

I have umbraco 4.11 installed and I installed contour from the package respository to check it out. I ended up not using it and I went to remove it (under the developer tab, i clicked unistall package and then okay). After I unstalled it I get an internal 500 server error and I can't get into my site at all. Is this a known error or am I just SOL and have to start over? Anyone else have this problem?

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Comment author was deleted

Jan 07, 2013 @ 09:45

Do you get any other details, erorr message... ?

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Blake Watt (Clerke) 106 posts 351 karma points MVP 2x

Jan 07, 2013 @ 13:28

0

no i didnt. i just uninstalled the package from the dev packages area and once it refreshed i got an internal 500 error. it was working just fine until that point.

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Jan 07, 2013 @ 14:08

Think I found it, you'll need to update the web.config file

Find this line

<add name="ContourFormBuilderHttpModule" type="Umbraco.Forms.CodeFirst.ContourFormBuilderHttpModule, Umbraco.Forms.CodeFirst" />

It should be there 2 times

and remove it

Let me know if that fixes the issue

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Blake Watt (Clerke) 106 posts 351 karma points MVP 2x

Jan 07, 2013 @ 14:09

0

thank you so much i will try this out!

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Comment author was deleted

Jan 07, 2013 @ 14:09

Also added this to our issue tracker http://issues.umbraco.org/issue/CON-203 so will get it updated to prevent it from happening :)

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Blake Watt (Clerke) 106 posts 351 karma points MVP 2x

Jan 07, 2013 @ 23:13

0

I did find it, it was in there once and I deleted it. I still have an internal 500 error though. :(

Thanks for looking into it!

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Comment author was deleted

Jan 08, 2013 @ 09:57

Ok is there anything in your bin directory that starts with Umbraco.Forms.* if so delete those

And maybe try resetting your site in iis

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