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  • Jason 23 posts 72 karma points
    Jan 29, 2013 @ 16:57
    Jason
    0

    Contour form freezes at "processing" when selecting show entries

    Hello

     

    We are having an issue with some of our Contour forms. When i go to the entries section for the form and &select "show entries " drop down. The form Stays on the "processing" page. The thing is this only happens for select forms r 4 our of approx 30). Have you guys seen this issue before? Thanks for any help you can provide

    Jason 

     

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  • Tom Fulton 2030 posts 4998 karma points c-trib
    Jan 29, 2013 @ 18:44
    Tom Fulton
    0

    Hi Jason,

    Try running Fiddler while you open the form results, you should get a 500 error from some Contour webservice, and the Raw data should give you more detail on the error.

    But it's most likely something to do with maxRequestLength or maxQueryStringLength (I think this gets set automatically in newer versions of Contour)

    -Tom

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  • Comment author was deleted

    Jan 30, 2013 @ 09:06

    @Jason what version of Contour are you running, this was a bug that happened with big forms but has been fixed since, so upgrading to the latest version should do the trick

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