Apologies for bringing up a subject which has been covered by many others.
I have a Contour form which needs to send an email to a different address dependent on a value chosen in a dropdown list. Simple.
STMP is set up. We're getting notifications fine. An email sends fine and will even send different content depending on the ddl choice, so that works ok.
The issue is as soon as I put in the line SendMail(...) line nothing happens. I've been through every post on this forum related to similar issues and have tried every peice of XSLT Code which people have posted yet as soon as I put in SendMail() nothing happens.
I know SMTP is working fine as other forms send ok and notifications all come through. Nothing is showing up in the logs either. I'm completely at a loss...
If anyone has any ideas or any trouble shooting steps I'd be ever grateful. Having been looking at this for 7 hours now I'm out of ideas.
Have you tried having a look at the umbracoLog table to see if it gives any hints?
Depending on the e-mail address it might be an issue with the mailserver not accepting the e-mail address you're using. I've seen this some times and it's pretty frustrating when a provider has some weird rules about naming of e-mail addresses.
We use an external authenticaed SMTP service and the config settings and email are the same as we've used on about 5 other .Net projects. I will check this anyhow just in case...
A review of the UmbracoLog table is #1 on my list for today so I will check that and see if it sheds any light.
Well i have to laugh at myself here and apologise for wasting time!
It seems we had a payment issue on our SMTP service which means the service was temporarily suspended! I've sorted that out and run a test again and the email has come through fine. I knew my code was sound ;-)
SendMail Issues with XSLT Transform
Hi there community.
Apologies for bringing up a subject which has been covered by many others.
I have a Contour form which needs to send an email to a different address dependent on a value chosen in a dropdown list. Simple.
STMP is set up. We're getting notifications fine. An email sends fine and will even send different content depending on the ddl choice, so that works ok.
The issue is as soon as I put in the line SendMail(...) line nothing happens. I've been through every post on this forum related to similar issues and have tried every peice of XSLT Code which people have posted yet as soon as I put in SendMail() nothing happens.
I know SMTP is working fine as other forms send ok and notifications all come through. Nothing is showing up in the logs either. I'm completely at a loss...
If anyone has any ideas or any trouble shooting steps I'd be ever grateful. Having been looking at this for 7 hours now I'm out of ideas.
Many thanks
Adam
System Details:
Hi Adam and welcome to our :)
Have you tried having a look at the umbracoLog table to see if it gives any hints?
Depending on the e-mail address it might be an issue with the mailserver not accepting the e-mail address you're using. I've seen this some times and it's pretty frustrating when a provider has some weird rules about naming of e-mail addresses.
Just a thought that might be worth checking out.
/Jan
Hi Jan, thanks for the response.
We use an external authenticaed SMTP service and the config settings and email are the same as we've used on about 5 other .Net projects. I will check this anyhow just in case...
A review of the UmbracoLog table is #1 on my list for today so I will check that and see if it sheds any light.
Adam
Well i have to laugh at myself here and apologise for wasting time!
It seems we had a payment issue on our SMTP service which means the service was temporarily suspended! I've sorted that out and run a test again and the email has come through fine. I knew my code was sound ;-)
Sorry about that!
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