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  • Keith Vong 5 posts 25 karma points
    Aug 31, 2013 @ 21:53
    Keith Vong
    0

    Contour upgrade problem

    Hi

    I am using Umbraco v4.11.8 and have upgraded to Contour v3.0.15 using Contour_3.0.15_upgrade.zip and running the SQL updrade script.

    However I am getting an error:

    Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.

    Has anyone got this error before? Thanks in advance for your help.

  • Comment author was deleted

    Sep 01, 2013 @ 20:17

    Hey, from what version are you upgrading, if it's from a 3x you don't need to run the sql upgrade

  • Keith Vong 5 posts 25 karma points
    Sep 02, 2013 @ 02:20
    Keith Vong
    0

    Hi Tim, I am upgrading from v1.1.10

  • Douglas Ludlow 210 posts 366 karma points
    Sep 06, 2013 @ 01:19
    Douglas Ludlow
    0

    Tim, I get this same error after attempting an upgrade from v1.1.10. I get the error when trying to run the updgrade script and when trying to access a form:

     

    Server Error in '/' Application.


    Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

    Exception Details: System.MissingMethodException: Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.

    Source Error: 

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.


    Stack Trace: 

    [MissingMethodException: Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.]
       Umbraco.Forms.Data.Helper.Connect(String connection) +0
       Umbraco.Forms.Data.Storage.FormStorage..ctor() +70
       Umbraco.Forms.UI.Usercontrols.RenderForm.GetCurrentService() +188
       Umbraco.Forms.UI.Usercontrols.RenderForm.OnInit(EventArgs e) +402
       System.Web.UI.Control.InitRecursive(Control namingContainer) +186
       System.Web.UI.Control.AddedControl(Control control, Int32 index) +189
       umbraco.presentation.templateControls.Macro.CreateChildControls() +1829
       System.Web.UI.Control.EnsureChildControls() +189
       System.Web.UI.Control.InitRecursive(Control namingContainer) +186
       System.Web.UI.Control.InitRecursive(Control namingContainer) +421
       System.Web.UI.Control.InitRecursive(Control namingContainer) +421
       System.Web.UI.Control.InitRecursive(Control namingContainer) +421
       System.Web.UI.Control.InitRecursive(Control namingContainer) +421
       System.Web.UI.Control.InitRecursive(Control namingContainer) +421
       System.Web.UI.Control.InitRecursive(Control namingContainer) +421
       System.Web.UI.Control.InitRecursive(Control namingContainer) +421
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2098

     

  • Dan Waters 10 posts 30 karma points
    Sep 09, 2013 @ 17:53
    Dan Waters
    0

    Hello, I'm having the same error here. The Db upgrade script threw the error, then I ran the scripts myself, and now when loading the forms in contour or accessing them as a user, the missing method exception returns.

  • Mike Taylor 155 posts 353 karma points
    Sep 10, 2013 @ 11:06
    Mike Taylor
    0

    Also having this problem upgrading from 3.0.1 - extracted the latest update zip into the site root, and I'm now getting this error in the Contour section of the back-end: 

    Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.

  • Mike Taylor 155 posts 353 karma points
    Sep 10, 2013 @ 11:09
    Mike Taylor
    0

    Umbraco version is 4.11.7 btw...

  • Mike Taylor 155 posts 353 karma points
    Sep 10, 2013 @ 11:14
    Mike Taylor
    1

    Ah, ok - I needed to use 3.0.6 for Umbraco 4.11.7 - ignore me.

  • Dan Waters 10 posts 30 karma points
    Sep 10, 2013 @ 11:16
    Dan Waters
    0

    Using the 3.0.6 update package worked for me as well.

  • Comment author was deleted

    Sep 11, 2013 @ 11:22

    yeah you don't need to run any sql manually just follow the upgrade guide http://our.umbraco.org/projects/umbraco-pro/contour/documentation/Installation/Upgrade

    And when going from version 1 to 3 make sure to run the upgrade wizard (details in the guide) that will execute the sql stuff and will perform some more update actions

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Sep 24, 2013 @ 11:18
    Jan Skovgaard
    0

    Hi Tim

    I'm getting this error with a fresh install of Contour 3.0.15 on Umbraco 4.11.10 when I go to Contour and want to create a new form.

    Also I'm seeing this message, when cliking "Umbraco Contour" even though I have configured a license with the correct domain names.

    Looking forward to receive some inputs :)

    No such host is known

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

    Exception Details: System.Net.Sockets.SocketException: No such host is known

    Source Error: 

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.


    Stack Trace: 

    [SocketException (0x2af9): No such host is known]
       System.Net.Dns.InternalGetHostByAddress(IPAddress address, Boolean includeIPv6) +3192148
       System.Net.Dns.GetHostEntry(String hostNameOrAddress) +8777246
       Umbraco.Licensing.Validator.ValidateLicense(EncryptedLicense license) +365
       Umbraco.Licensing.Validator.Check() +248
       Umbraco.Licensing.Validator.IsTrial() +24
       Umbraco.Forms.UI.Dashboard.FormsDashboard.Page_Load(Object sender, EventArgs e) +885
       System.Web.UI.Control.LoadRecursive() +71
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3178
  • Johan 188 posts 380 karma points
    Sep 27, 2013 @ 11:59
    Johan
    0

    I get this error too.

    Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.

    This is what it says in the package info.

    For version lower then 4.7 use1.1.9 for version between 4.7 and 4.10 use 3.0.6 for everything else just use the latest stable

    I'm using 4.11.4 and im trying to install 3.0.15. Should i use 3.0.6 instead? Where is this documented in that case?

  • Johan 188 posts 380 karma points
    Sep 27, 2013 @ 14:22
    Johan
    0

    I have narrowed it down a bit. 

    • Installed 3.0.6
    • Upgraded to 3.0.15 -> Same error
    • Ran the 3.0.6 upgrade to downgrade -> worked
    • Upgraded every single upgrade package up to 3.0.14 without problem
    • The 3.0.15 upgrade broke it.
    So i'm running 3.0.14 for now.
  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Sep 27, 2013 @ 14:27
    Dennis Aaen
    1

    Hi Johan,

    You have the same probem as here:

    http://our.umbraco.org/forum/umbraco-pro/contour/44971-Error-when-installing-contour

    The latest version of Contour is for version 6 only.

    /Dennis

  • Johan 188 posts 380 karma points
    Sep 27, 2013 @ 14:44
    Johan
    0

    Thanks Dennis, thats it! The documentation needs some updating :/

  • Comment author was deleted

    Sep 30, 2013 @ 11:33

    Yeah sorry about the confusion, will look into making the next version support both 4 and 6 again

  • Comment author was deleted

    Sep 30, 2013 @ 17:15

    Might have found a solution for v4/v6 compat can you give this a try on v4 http://nightly.umbraco.org/Umbraco%20Contour/3.0.16%20WIP/ if that works I'll release it tomorrow :)

  • Comment author was deleted

    Sep 30, 2013 @ 17:24

    Just did a test run on v4 and v6 latest and seems to run fine but would be great if someone else has time for a quick test :)

  • Johan 188 posts 380 karma points
    Sep 30, 2013 @ 17:25
    Johan
    1

    Awesome! Worked for me. Thanks!

  • Comment author was deleted

    Sep 30, 2013 @ 17:26

    Great thanks for confirming I'll get it out then before more people run into the v4 error :)

  • Comment author was deleted

    Sep 30, 2013 @ 17:35

    3.0.16 is out for both Umbraco v4 and v6 :)

  • Comment author was deleted

    Sep 30, 2013 @ 17:38
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