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  • Jamie Attwood 206 posts 500 karma points c-trib
    Sep 12, 2013 @ 15:50
    Jamie Attwood
    0

    Error after successful install on Umbraco 4.11.9 with Contour 3.0.15

    Please help - I am getting an error after installation with Contour 3.0.15:

     

    Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.

     

    The documentation suggests that this should be fine for 4.11.9.

    Thanks,

  • Comment author was deleted

    Sep 12, 2013 @ 21:36

    Downgrade to 3.0.14 for the moment, will look into the error next week

  • Jamie Attwood 206 posts 500 karma points c-trib
    Sep 12, 2013 @ 21:41
    Jamie Attwood
    0

    How, exactly do I downgrade? 

  • Andreas Kristensen 20 posts 79 karma points
    Sep 16, 2013 @ 14:18
    Andreas Kristensen
    0

    I have the same problem with the same version of umbraco, and the problem presists after doing the downgrade.

    I assume that to downgrade i simply download version 3.0.14 and extract its files to the root level of my site, overwriting the existing contour files.

    stack trace:

    [MissingMethodException: Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.]
       Umbraco.Forms.Data.Helper.Connect(String connection) +0
       Umbraco.Forms.Data.Storage.FormStorage..ctor() +50
       Umbraco.Forms.UI.Dashboard.FormsDashboard.Page_Load(Object sender, EventArgs e) +1435
       System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
       System.Web.UI.Control.LoadRecursive() +71
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Control.LoadRecursive() +190
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3064
    
  • Comment author was deleted

    Sep 16, 2013 @ 14:19

    Yeah just follow the same steps as you would on upgrade http://our.umbraco.org/projects/umbraco-pro/contour/documentation/Installation/Upgrade

  • Andreas Kristensen 20 posts 79 karma points
    Sep 16, 2013 @ 14:28
    Andreas Kristensen
    0

    Thanks for you reply Tim,

    I have followed the steps in the upgrade guide but the page at [My site]/umbraco/plugins/umbracocontour/upgrade.aspx
    Gives me the following error:

    [MissingMethodException: Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.]
       Umbraco.Forms.Data.Helper.Connect(String connection) +0
       Umbraco.Forms.Data.Storage.FieldConditionStorage..ctor() +26
       Umbraco.Forms.UI.Pages.Upgrade.Page_Load(Object sender, EventArgs e) +122
       System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
       System.Web.UI.Control.LoadRecursive() +71 

    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3064 

    3.0.15 game me the same error on the update page, and i therefore had the server guy run the manual SQL update script on the database, so that should also be in order unless there are database differences between .15 and .14

  • Jamie Attwood 206 posts 500 karma points c-trib
    Sep 16, 2013 @ 14:28
    Jamie Attwood
    0

    I was able to make 3.0.14 work finally by uninstalling .15 and re-installing 3.0.14. The install does not really completely install, so 1) run the install, (this will crash your entire website however with a YSOD) so you then need to manually remove the DLL's that dont' get removed by the uninstall (Umbraco.Forms.*****), then clean your webconfig by stripping out the assembly references that also don't get removed from the uninstall. Then install 3.0.14...

  • Andreas Kristensen 20 posts 79 karma points
    Sep 17, 2013 @ 11:55
    Andreas Kristensen
    0

    I tried doing as Jamie suggested but now i have no contour icon on the dashboard and the content page referances a missing  '/usercontrols/dashboards/ContactForm_logs.ascx'. 

    Not even sure where this came from since i do not have the file anywhere, neither in my backup of the old site or in any of the new manual installs.

    Installation guide tells me to insert them though, and i followed it step for step...

  • Andreas Kristensen 20 posts 79 karma points
    Sep 17, 2013 @ 12:08
    Andreas Kristensen
    0

    visiting the upgrade link now gives me this error:

    [SqlException (0x80131904): Foreign key 'FK_UFFieldConditions_UFFields' references invalid table 'UFFields'.
    Could not create constraint. See previous errors.]
       System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) +404
       System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning() +412
       System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +1363
       System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async) +2899708
       System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) +504
       System.Data.SqlClient.SqlCommand.ExecuteNonQuery() +327
       Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) +167
       umbraco.DataLayer.SqlHelper`1.ExecuteNonQuery(String commandText, IParameter[] parameters) +171
    
    [SqlHelperException: Umbraco Exception (DataLayer): SQL helper exception in ExecuteNonQuery]
       umbraco.DataLayer.SqlHelper`1.ExecuteNonQuery(String commandText, IParameter[] parameters) +371
       Umbraco.Forms.UI.Pages.Upgrade.Page_Load(Object sender, EventArgs e) +1498
       System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
       System.Web.UI.Control.LoadRecursive() +71
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3064
  • Jarred Reynolds 3 posts 23 karma points
    Sep 23, 2013 @ 12:58
    Jarred Reynolds
    0

    I encountered the same error when trying to upgrade from Contour v1.x to Contour v3.0.15 on an Umbraco v4.7.0 installation...

    Method not found: 'umbraco.DataLayer.ISqlHelper umbraco.DataLayer.DataLayerHelper.CreateSqlHelper(System.String, Boolean)'.

     

    I then uninstalled the Contour v1.x package through the Umbraco Repository and performed a fresh install of Contour, again through the Umbraco Respository (v3.0.15?), and received the same error.

    The good news is that extracting UmbracoContour_3.0.14_update.zip per Tim's instructions above seems to have corrected the issue.

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