unable to open form administration page - Contour

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andywilde 25 posts 66 karma points

Jul 08, 2014 @ 13:00

Unable to open form administration page.

Contour

Unable to open form administration. Instead of a list of forms I get the following error.

No provider with id 'db4f5d11-7a22-4065-9549-3b3d6d3c715a' found

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: Umbraco.Forms.Core.Common.ProviderException: No provider with id 'db4f5d11-7a22-4065-9549-3b3d6d3c715a' found

Source Error:

 An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[ProviderException: No provider with id 'db4f5d11-7a22-4065-9549-3b3d6d3c715a' found]
   Umbraco.Forms.Core.Common.ProviderCollection`1.GetProvider(Guid id) +184
   Umbraco.Forms.Core.Field.CreateFromDataReader(IRecordsReader reader) +692
   Umbraco.Forms.Data.Storage.FieldStorage.GetAllFields(FieldSet fieldset) +189
   Umbraco.Forms.Data.Storage.FieldSetStorage.GetAllFieldSets(Page page) +204
   Umbraco.Forms.Data.Storage.PageStorage.GetAllPages(Form form) +207
   Umbraco.Forms.Data.Storage..() +35
   umbraco.cms.businesslogic.cache.<>c__DisplayClass1`1.<GetCacheItem>b__0() +10
   Umbraco.Core.Cache.HttpRuntimeCacheProvider.GetCacheItem(String cacheKey, CacheItemPriority priority, CacheItemRemovedCallback refreshAction, CacheDependency cacheDependency, Nullable`1 timeout, Func`1 getCacheItem, Object syncLock) +141
   Umbraco.Core.Cache.HttpRuntimeCacheProvider.GetCacheItem(String cacheKey, CacheItemPriority priority, CacheItemRemovedCallback refreshAction, CacheDependency cacheDependency, Nullable`1 timeout, Func`1 getCacheItem) +96
   Umbraco.Core.CacheHelper.GetCacheItem(String cacheKey, CacheItemPriority priority, CacheItemRemovedCallback refreshAction, CacheDependency cacheDependency, TimeSpan timeout, Func`1 getCacheItem) +275
   umbraco.cms.businesslogic.cache.Cache.GetCacheItem(String cacheKey, Object syncLock, CacheItemPriority priority, CacheItemRemovedCallback refreshAction, CacheDependency cacheDependency, TimeSpan timeout, GetCacheItemDelegate`1 getCacheItem) +270
   Umbraco.Forms.Data.Storage.FormStorage.GetAllForms(Boolean archived) +353
   Umbraco.Forms.UI.Dashboard.FormsDashboard.Page_Load(Object sender, EventArgs e) +964
   System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +51
   System.Web.UI.Control.OnLoad(EventArgs e) +92
   System.Web.UI.Control.LoadRecursive() +54
   System.Web.UI.Control.LoadRecursive() +145
   System.Web.UI.Control.LoadRecursive() +145
   System.Web.UI.Control.LoadRecursive() +145
   System.Web.UI.Control.LoadRecursive() +145
   System.Web.UI.Control.LoadRecursive() +145
   System.Web.UI.Control.LoadRecursive() +145
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +772

Umbraco v6.1.6 (Assembly version: 1.0.5021.24867)

Any help on how to fix this would be most appreciated as we are currently unable to change any forms or view submitted data.

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Jan Skovgaard 11280 posts 23678 karma points MVP 10x admin c-trib

Jul 08, 2014 @ 13:05

0

Hi Andy

What version of Contour are you using? And how did you install? Did this just happening or has it been like this since you installed Contour?

/Jan

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andywilde 25 posts 66 karma points

Jul 08, 2014 @ 13:09

0

Hi Jan

Version 3.0.19

Downloaded package and installed through the UI.

It has worked fine for several years.

A colleague tried to install Recaptcha and that caused the problem.

Thanks for your help

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Jan Skovgaard 11280 posts 23678 karma points MVP 10x admin c-trib

Jul 08, 2014 @ 13:22

0

Hi Andy

Did you try to install a Recaptcha from a 3rd party - If so...how did you do it? Like Contour contrib for instance?

/Jan

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andywilde 25 posts 66 karma points

Jul 09, 2014 @ 10:06

0

Jan

Developer > Packages > Umbraco package Repository

Contour Contrib was installed from there. Just followed the ‘install package’ options.

Regards
Andy

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