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  • Dan 1288 posts 3921 karma points c-trib
    Nov 30, 2009 @ 10:58
    Dan
    0

    Still running in trial mode, even though license file uploaded

    Hi,

    I purchased contour and uploaded the .lic file to the bin directory of my installation.  However, in the Contour admin area it still tells me that it's running in trial mode.  How can I 'refresh' the system to make sure it recognises the license?

    Thanks

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  • Dirk De Grave 4541 posts 6021 karma points MVP 3x admin c-trib
    Nov 30, 2009 @ 11:10
    Dirk De Grave
    0

    Did you restart the app?

     

    Hope this helps.

    Regards,

    /Dirk

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  • Niels Hartvig 1951 posts 2391 karma points c-trib
    Nov 30, 2009 @ 12:08
    Niels Hartvig
    0

    Hi Dan!

    It should happen automatically. Could you e-mail your license along with the url you're using to access your Umbraco install to support aat umbraco net?

    There'll be an update to Contour coming very soon where it'll throw an exception when using an incorrectly configured license (showing which ips/domains the license has been assigned). Right now it just falls back to trial mode which can be very confusing (and is a bug!).

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  • Dan 1288 posts 3921 karma points c-trib
    Nov 30, 2009 @ 12:55
    Dan
    0

    Thanks - email on its way Niels...

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  • Graham 6 posts 25 karma points
    Jan 27, 2015 @ 12:31
    Graham
    0

    I'm getting this problem as well. Could this be because the site is on a dev url instead of the url that I registered the package with?

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