I just installed Contour 3.0.21 I am using Umbraco v6.2.1. There were no errors on the install.
After a few minutes(sometimes seconds) of being on the contour tab (not even doing anything), this error pops up in a modal (since it is in a modal, I can't copy/paste the text, just lets me move the modal around).
The description on the Contour helpdesk option: Got a hard to solve problem with Contour and would like to get guidance from us? Please submit a support ticket to the Contour helpdesk here,
Then you have the option to describe your issue with your Contour installation and the submit a support ticket.
HI Dennis - Thanks. I put a ticket in but have yet to hear any answers .
In the meantime, I implemented a hack that is (so far) preventing the errors from popping up. Since the error is on page_load for 'Umbraco.Forms.UI.Pages.FeedProxy', I edited the file /Umbraco/Plugins/umbracoContour/FeedProxy.aspx, took out the CodeBehind and Inherits so basically now that page doesn't do anything. Since doing that I've gotten no error popups.
No idea what the purpose of this page is but it was just throwing errors and not working anyway, so can't make it any worse but removing the references.
@Tim - Don't know if it helps but it seems that there has been released a new version of Contour today. Maybe it's worth giving an upgrade a shot? If it does not work then you can always use the hack mentioned - Just a thought :)
Error popup when on contour tab
I just installed Contour 3.0.21 I am using Umbraco v6.2.1. There were no errors on the install.
After a few minutes(sometimes seconds) of being on the contour tab (not even doing anything), this error pops up in a modal (since it is in a modal, I can't copy/paste the text, just lets me move the modal around).
Here is a screenshot of the error:
Any help ?
So where can I go for help with this error? My clients have paid for Contour, not sure how I am going to fix this?
Hi Karen,
Since you clients have paid for Contour, I think that is okay for you to go here, http://umbraco.com/help-and-support/customer-area/contour-support-and-download, (requires that you are logged into umbraco.com). But when you are logged in then you will see a option Contour helpdesk,
The description on the Contour helpdesk option: Got a hard to solve problem with Contour and would like to get guidance from us? Please submit a support ticket to the Contour helpdesk here,
Then you have the option to describe your issue with your Contour installation and the submit a support ticket.
Hope this helps,
/Dennis
HI Dennis - Thanks. I put a ticket in but have yet to hear any answers .
In the meantime, I implemented a hack that is (so far) preventing the errors from popping up. Since the error is on page_load for 'Umbraco.Forms.UI.Pages.FeedProxy', I edited the file /Umbraco/Plugins/umbracoContour/FeedProxy.aspx, took out the CodeBehind and Inherits so basically now that page doesn't do anything. Since doing that I've gotten no error popups.
No idea what the purpose of this page is but it was just throwing errors and not working anyway, so can't make it any worse but removing the references.
Was this:
now this:
Hi Karen,
Did you ever get a response on this? I have a client with the same error.
Yes and no - I just implemented the hack (see above post) and no longer see the error and no longer worry about it.
@Tim - Don't know if it helps but it seems that there has been released a new version of Contour today. Maybe it's worth giving an upgrade a shot? If it does not work then you can always use the hack mentioned - Just a thought :)
/Jan
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