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  • Tim Woodward 16 posts 66 karma points
    Oct 08, 2014 @ 15:50
    Tim Woodward
    0

    Contour "Failed to save form" error

    I've been banging my head against the wall on this for many hours.

    Umbraco 4.7.1.1
    Contour 3.0.6

    Every time I try and save a form I get the "failed to save form" error bubble. Actually it seems I can save ONCE (but not always) and then every subsequent save gets the error. WIthout even making a change to the form.

    I'm not putting any unsual fields in, just text fields. It's not the maxJsonLength problem that I have read about on other forum posts as I have added that to the web.config. Looking at the AJAX request to /umbraco/plugins/umbracocontour/designer.asmx/Save it returns with return code 200 and {"d":false} as the response body, no further messages. Tried uninstalling and reinstalling Contour, no help. It seems the only difference in the request body between the inital save that works and the save that failes is the HTML in the json "value" property.

    This is very annoying as I have paid (and licensed) Contour. 

    Any help very much appreciated. I'm at a dead end.

  • Alex Skrypnyk 6131 posts 23950 karma points MVP 7x admin c-trib
    Oct 08, 2014 @ 18:09
    Alex Skrypnyk
    0

    Hi Tim,

    Do you have licence.dll in your bin form ?

  • Tim Woodward 16 posts 66 karma points
    Oct 09, 2014 @ 11:12
    Tim Woodward
    0

    I have the umbracoForms.lic file which I thought was all that was required. Umbraco.Licensing.dll is also in there. Is there another dll I'm missing?

  • Comment author was deleted

    Oct 10, 2014 @ 08:41

    It's a pretty old Umbraco version and also an older Contour version I would recommend to upgrade to more recent versions since you are probably hitting into legacy bugs

    Upgrade Contour docs can be found here http://our.umbraco.org/projects/umbraco-pro/contour/documentation/Installation/Upgrade

    For an overview of which version of Contour is compatible with which Umbraco version check http://our.umbraco.org/projects/umbraco-pro/contour

  • Tim Woodward 16 posts 66 karma points
    Oct 10, 2014 @ 14:42
    Tim Woodward
    0

    Funnily enough that's what I'd started doing and indeed it has fixed it. Thanks.

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