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We've installed Umbraco forms (UmbracoForms.Package.4.0.0-Build.106) on Umbraco (version 7.1.8)
Setup a form (signup). Everything was working as expected on friday (23rd January) with a total of 41 entries but when we logged in this morning, the entries seem to have vanished in to thin air, only 21 entries this morning, and all of the entries from friday are gone.
Friday we changed the form since a mandatory field, hidden until another condition was met, made submitting the form impossible. Could this change have anything to do with the missing entries?
Is umbraco Forms prone to errasing itself on the fly?
Starting to loose confidence in Umbraco Forms, and really need to try everything to get thoose form entries back, anywhere i can locate old entries on the server?
Hoping that someone out there can help us.
Disclaimer: we are very new to Umbraco and without any hardcore developer skills
The same happens to me, I upgrade my forms this morning to versione 4.0 and after the update all my entries were gone.
Umbraco version 7.2.1
Comment author was deleted
Could you check the database, the UFRecords table how many records you have in there, I think it is just an issue with the records viewer not showing all entries
So would be great if you can check your UFRecords table
The records are still in the DB, but in Umbraco they are still "invisible"....
Yeah we discovered that in some cases the json that is stored (and used for the entries viewer) will be invalid, working on a fix that will be out today. So your data is still there it is just the entries viewer that fails to display it
Ok version 4.0.1 is out fixing this issue so if you upgrade (which you can do from the forms dashboard) all new entries should be created correctly.
To fix the invalid json data you can install this tool https://www.dropbox.com/s/za3jnf5wulkrtt6/Umbraco_Forms_Json_Fixer_1.0.zip?dl=0 in the backoffice
Once installed you can find it on the dashboard of the developer section.
Let me know if that does the trick.
Hi. I'm trying to update my umbraco forms to version 4.0.1 but the button doesn't appear. Is possible to have a direct link to version 4.0.1? I'll install by myself manually.
Hi Mattia, try UmbracoForms.Files.4.0.1.zip (it isnt' a package but an archive containing the files, a simple xcopy command should perform the upgrade)
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