licence transfer - Contour - our.umbraco.com

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Simon Napper 116 posts 370 karma points

Apr 15, 2015 @ 10:25

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Licence transfer

Hi,

Probably one for someone at the HQ, but I have a client who was with an agency that has since gone bust and all they're licences for Contour were purchased via that agencies Umbraco account. They now want to add another domain to that licence for that site, but not sure how we can do that without access to the original licence?

If anyone has any info that can help, it would be appreciated.

Thanks.

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Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib

Apr 15, 2015 @ 10:28

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Hi Simon

I know it's a sale form but perhaps try contacting HQ here http://umbraco.com/contact-sales or maybe write Tim Geyssens directly at [email protected] :)

/Jan

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Comment author was deleted

Apr 15, 2015 @ 10:35

Yup best is to get in touch with support through the form on the .com site http://umbraco.com/help-and-support/customer-area/contour-support-and-download/contour-helpdesk

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Simon Napper 116 posts 370 karma points

Apr 15, 2015 @ 10:54

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Thanks for the advice guys, ticket submitted! :)

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