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  • Anton Gildebrand 49 posts 149 karma points c-trib
    Apr 22, 2015 @ 14:55
    Anton Gildebrand
    0

    Deleting form gives 404

    When trying to delete a form, we get the following error

    Request error: The URL returned a 404 (not found): backoffice/UmbracoForms/Form/DeleteByGuid

    When I look in the inspector i see a request made to /umbraco/backoffice/UmbracoForms/Form/DeleteByGuid?guid=8d76c79b-eef0-4f4b-a238-430e647d724d with response 404.

    I've updated Umbraco to  7.2.4 with same result.

  • Dennis Aaen 4433 posts 17887 karma points admin hq c-trib
    Apr 22, 2015 @ 15:08
    Dennis Aaen
    0

    Hi Anton,

    Perhaps you can get some more information about why you are getting this error by go to the /App_Data/Logs file and see if anything marked with ERROR.

    Hope this can help you to solve your issue.

    /Dennis

  • Anton Gildebrand 49 posts 149 karma points c-trib
    Apr 22, 2015 @ 15:12
    Anton Gildebrand
    0

    Hi Dennis,

    Thank you for your reply!

    I looked in UmbracoTraceLog.txt but nothing happens there when trying to delete. It feels like some DLL is missing, but I don't know.

  • Dennis Aaen 4433 posts 17887 karma points admin hq c-trib
    Apr 22, 2015 @ 15:20
    Dennis Aaen
    0

    Hi Anton,

    Yeah, because I just tried delete a from on a test site, that is running Umbraco 7.2.4, and I don´t get the error that you show above.

    Try to this /App_Plugins/UmbracoForms/Backoffice/Form/delete.html path in your Umbraco file structure and ensure that you have delete.html

    Perhaps you could try uninstall and reinstall Umbraco Forms, if you don´t have to many forms yet, plus form data. Perhaps something went wrong doing the installation first time.

    Hope this helps,

    /Dennis

  • Anton Gildebrand 49 posts 149 karma points c-trib
    Apr 22, 2015 @ 16:05
    Anton Gildebrand
    0

    It does exist, but that file seems to be for the frontend. However, what's not working is something in the backend. Reinstalling is unfortunately not an option, so it would be great if it's possible to solve this somehow..

  • Tim Geyssens 6419 posts 15046 karma points MVP 2x c-trib
    Apr 23, 2015 @ 16:25
    Tim Geyssens
    0

    Hey Anton, since we can't reproduce the issue, would it be possible to send a copy of your site to tg at umbraco dot com? Then I can debug it locally and find a solution :)

  • Anton Gildebrand 49 posts 149 karma points c-trib
    Apr 23, 2015 @ 16:27
    Anton Gildebrand
    0

    Absolutely! How would you like me to send it? DB and files zipped?

  • Soren Fruergaard 9 posts 29 karma points
    May 28, 2015 @ 14:23
    Soren Fruergaard
    0

    I also have this issue, and nothing related to this in the trace log.

    Did any of you find a solution?

    Thanks.

  • Anton Gildebrand 49 posts 149 karma points c-trib
    May 28, 2015 @ 17:23
    Anton Gildebrand
    0

    Nope not yet :/ Tried Cristopher a med Umbraco instance and I had the very same problem there. Starting to think this is a server issue... What environment are you on? I'm on Server 2012/SQL Express 2012. IIS 8

  • Tim Geyssens 6419 posts 15046 karma points MVP 2x c-trib
    May 29, 2015 @ 10:30
    Tim Geyssens
    1

    Could you double check permissions on the App_Plugins/Forms/Data directory, since I think it might be due to failing delete permissions

  • Anton Gildebrand 49 posts 149 karma points c-trib
    Jun 01, 2015 @ 11:11
    Anton Gildebrand
    0

    Checked now, IIS_IUSRS have full permissions to the folder.

  • Tim Geyssens 6419 posts 15046 karma points MVP 2x c-trib
    Jun 01, 2015 @ 11:50
    Tim Geyssens
    0

    And still gives a 404?

  • Anton Gildebrand 49 posts 149 karma points c-trib
    Jun 01, 2015 @ 11:50
    Anton Gildebrand
    0

    Yup :/

  • Tim Geyssens 6419 posts 15046 karma points MVP 2x c-trib
    Jun 01, 2015 @ 11:52
    Tim Geyssens
    0

    And permissions are also correct on the files in the folder? 

  • Anton Gildebrand 49 posts 149 karma points c-trib
    Jun 01, 2015 @ 11:55
    Anton Gildebrand
    0

    Yes the permissions on the files seems to be the same as the permissions on the folder.

  • Tim Geyssens 6419 posts 15046 karma points MVP 2x c-trib
    Jun 01, 2015 @ 11:56
    Tim Geyssens
    0

    Ok thanks, will add some additional logging so we have a better idea what is going wrong

  • Roy 5 posts 24 karma points
    Jun 04, 2015 @ 10:52
    Roy
    0

    I checked the database. I found out that the schema from a few tables where changed after I updated Umbraco Forms. After I changed the schema of these tables back to the original value, I was able to delete the forms again.

    SQL query to change the schema name:

    ALTER SCHEMA dbo TRANSFER incorrect_schema.UFRecordDataBit;
    ALTER SCHEMA dbo TRANSFER incorrect_schema.UFRecordDataDateTime;
    ALTER SCHEMA dbo TRANSFER incorrect_schema.UFRecordDataInteger;
    ALTER SCHEMA dbo TRANSFER incorrect_schema.UFRecordDataLongString;
    ALTER SCHEMA dbo TRANSFER incorrect_schema.UFRecordDataString;
    ALTER SCHEMA dbo TRANSFER incorrect_schema.UFRecordFields;
    ALTER SCHEMA dbo TRANSFER incorrect_schema.UFRecords;
    ALTER SCHEMA dbo TRANSFER incorrect_schema.UFUserFormSecurity;
    ALTER SCHEMA dbo TRANSFER incorrect_schema.UFUserSecurity;

    Change 'incorrect_schema' to your current invalid schema name.
    I changed the schema name to my original valu: 'dbo'. 

     

  • Anton Gildebrand 49 posts 149 karma points c-trib
    Jun 17, 2015 @ 14:06
    Anton Gildebrand
    0

    That doesn't seem to work for me :(

  • Anton Gildebrand 49 posts 149 karma points c-trib
    Jul 13, 2015 @ 19:29
    Anton Gildebrand
    0

    I was finally able to resolve this issue! :D I change the Managed Pipeline Mode in IIS to Integrated from Classic and now it works :)

  • Dennis Aaen 4433 posts 17887 karma points admin hq c-trib
    Jul 13, 2015 @ 19:34
    Dennis Aaen
    0

    Hi Anton,

    Great to hear to you managed to solve this issue.

    And happy Umbraco coding.

    /Dennis

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