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  • adarsh 46 posts 66 karma points
    Jul 31, 2015 @ 11:19
    adarsh
    0

    Contour Email Setup

    Hi there,

    i created a form, added the workflow as its mentioned in guide

    i updated my umbracosettings.Config to add my email

    i update my web.config file

    Still i am not getting any email when we submit the forms.

    Can somebody help us here.

    Thanks Adarsh

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  • Swathi 87 posts 281 karma points
    Jul 31, 2015 @ 11:30
    Swathi
    0

    What version of umbraco are you using? Is it Contour form or umbraco form?

    If contour, is it trial or purchased?

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  • adarsh 46 posts 66 karma points
    Jul 31, 2015 @ 12:41
    adarsh
    0

    Hi there,

    Thanks for reply

    Umbraco version is 7.1.6

    its contour form and we paid for licence

    and we put the licence file in bin directory.

    Thanks Adarsh

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  • Swathi 87 posts 281 karma points
    Aug 03, 2015 @ 05:53
    Swathi
    0

    Ok contour licence applies for 1 local and 2 production or 2 local and 1 production. I dont remember exactly.

    So are you using the local one or server one? Do you have SMTP access? Have you checked if the licence has the domains and IP's added?

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  • Comment author was deleted

    Aug 03, 2015 @ 07:26

    Can you check if Umbraco can send out notifications (so if you subscribe to for example the publish notification with a user)

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  • Swathi 87 posts 281 karma points
    Aug 03, 2015 @ 07:30
    Swathi
    0

    Also check "entries" if it is even submitting

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  • Aneta 1 post 71 karma points
    Aug 04, 2015 @ 16:35
    Aneta
    0

    HI there

    Tim Geyssens the entries are visible on Umbraco but no email at all... Contour still not sending email....

    Swathi I am not so good with stuff you said... but how can I check if licence has the domain and IP's added? Please advice...

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