We have installed Contour on a site and have been working on it on a beta site i.e. beta.domain.com. During this time we have been able to access contour through the main menu in the backend, as well as interact with captured form content in the backend and through XSLT. Obviously as this was a beta domain we could not read the actual content and instead were presented with "Empty due to Umbraco Contour in trial mode". Thias is not a problem for testing purposes.
We have since pushed the full site to a live domain at Hostaway in the UK. Umbraco is working 100% and the site is up ok, except for 2 things: 1. We cannot see the Contour Menu item in the backend 2. The content still says "Empty due to Umbraco Contour in trial mode".
Point 2 could be a result of me capturing a different domain when we purchased, so part of my question would be - how would i change this if this were the case. The other part of my question is " what do i need to lookout for in order to access the contour menu item, and why would it suddenly not be available?
I scripted the database and ftp'd the files across. I have since noticed that the beta site also does not have contour menu in the "sections". We added our own section, which I think must have messed things up, so I am going to have to chat to the developer who worked on that to see what he has done - so looks like point 1 may be our problem. I will try and change my license via the contact page
contour working but not available
Hi All
We have installed Contour on a site and have been working on it on a beta site i.e. beta.domain.com. During this time we have been able to access contour through the main menu in the backend, as well as interact with captured form content in the backend and through XSLT. Obviously as this was a beta domain we could not read the actual content and instead were presented with "Empty due to Umbraco Contour in trial mode". Thias is not a problem for testing purposes.
We have since pushed the full site to a live domain at Hostaway in the UK. Umbraco is working 100% and the site is up ok, except for 2 things:
1. We cannot see the Contour Menu item in the backend
2. The content still says "Empty due to Umbraco Contour in trial mode".
Point 2 could be a result of me capturing a different domain when we purchased, so part of my question would be - how would i change this if this were the case. The other part of my question is " what do i need to lookout for in order to access the contour menu item, and why would it suddenly not be available?
Thanks in advance
Andrew
Comment author was deleted
Hi Andrew,
1) How did you push the live site, was it a complete copy of filesystem/database? Or was it an update ?
2) If you want to change your domain, get in touch here: http://umbraco.org/about/contact/contour-license-change
Regards,
Tim
Hi Tim
I scripted the database and ftp'd the files across. I have since noticed that the beta site also does not have contour menu in the "sections". We added our own section, which I think must have messed things up, so I am going to have to chat to the developer who worked on that to see what he has done - so looks like point 1 may be our problem. I will try and change my license via the contact page
Further to that - Now that I have Contour visible under sections - I see that it had not been activated. I have since done that.
Comment author was deleted
Hi Andrew, yes then I guess some database entries didn't get transfered.
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