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  • Bharat Patil 5 posts 25 karma points
    May 21, 2013 @ 15:09
    Bharat Patil
    0

    Courier Issue - Media/Images not getting transferred

    Hi,

    When we try and courier media between our stage and live environments, it appears to work (we don’t get any error messages) but the images either don’t show in the live admin screen or if they do, they cannot be viewed.

    For example, I Couriered testimage.jpg to live and although I can see it listed, the link for it is /media/29359/testimage.jpg However, clicking the preview gives a 404. This is because the sub directory 29359 does not exist. When I search for the image in the database, in UmbracoNodes:

    id trashed parentID nodeUser level path sortOrder uniqueID text nodeObjectType createDate
    1385 0 1196 0 2 -1,1196,1385 0 A37765E2-4D73-4CDF-9B04-96504D465B1F Testimage B796F64C-1F99-4FFB-B886-4BF4BC011A9C 2013-05-21 09:40:47.000

    Please can you advise. I can see no errors in the logs. Also, this is affecting only media, pages are Couriering with no issues.

    Thanks,

  • Bharat Patil 5 posts 25 karma points
    May 22, 2013 @ 12:01
    Bharat Patil
    0

     

    Umbarco is version 4.11.3 and Courier is 2.7.4.

     

  • Bharat Patil 5 posts 25 karma points
    May 22, 2013 @ 17:00
    Bharat Patil
    0

    We have tried changing this config item and it still didn't work.
    <mediaItemProvider>
    <includeChildren>false</includeChildren>
    <includeParents>false</includeParents>

    This was changed to true.

    The folder exists and images show up in the admin but when you click preview it doesn't show up because the folder number has changed.
    Example /media/29359 does not exist and the number has changed and the files exist under a folder with another number

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