Installation Failed on v4.10.11 The file '/umbraco/plugins/courier/usercontrols/Installer.ascx' does not exist.
System.Web.HttpException: The file
'/umbraco/plugins/courier/usercontrols/Installer.ascx' does not exist.
Generated:
Mon, 22 Jul 2013 13:35:36 GMT
System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.Web.HttpException (0x80004005): The file '/umbraco/plugins/courier/usercontrols/Installer.ascx' does not exist.
I am currently experiencing this problem with Umbraco 7.4.3, and the latest version of Courier 2 (as of this writing).
I checked/updated the permissions and made sure that the AppPool identity that I am using has full access but I still get the error.
Any pointers as to what I should look at? By the way, not sure if this is relevant, but the current site is deployed as a Virtual App on top of our current site [old site]/beta
Installation Failed on v4.10.11 The file '/umbraco/plugins/courier/usercontrols/Installer.ascx' does not exist.
System.Web.HttpException: The file '/umbraco/plugins/courier/usercontrols/Installer.ascx' does not exist.
Generated: Mon, 22 Jul 2013 13:35:36 GMT
Server Variables
Name
Value
ALL_HTTP
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ALL_RAW
Cache-Control: max-age=0 Connection: keep-alive Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Encoding: gzip,deflate,sdch Accept-Language: en-US,en;q=0.8 Cookie: UMB_PANEL=1410x907; UMB_PANEL=480x767; UMB_UPDCHK=1; __utma=219747456.956255250.1373913667.1374130540.1374217666.12; __utmz=219747456.1373913667.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __atuvc=175%7C29; ASP.NET_SessionId=mr1ardg34vwmo0nzyaxtiv3g; UMB_UCONTEXT=21884A299620F857B543D5F477FFD83318A4EAA5132C0FBAFDC288D3696551531C13CB14E008C3F7F368342D1AE636EE9EB488282B2AC136DD58FFD7BA5334CD6BF5F26ABD0FA55EC922655A1020D8372F4EEE8B6CB56049097B0385F36F01AA2CA145794868A46DE61EBA67FAFBC1EBD5FDF9F3ABEDF6EDA80BCF57106E005C022433BDBE8D590055622556992A1EEB4F17A156DC0C5242422EA9858E55789C658A74FBBE2E7CAB440343C6E3E2080569D0D00E6EFB125B019273875E0EF527 Host: www..co.za Referer: http://www..co.za/umbraco/developer/packages/installer.aspx User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36
APPL_MD_PATH
/LM/W3SVC/3/ROOT
APPL_PHYSICAL_PATH
C:\inetpub\wwwroot\Stage\
AUTH_TYPE
AUTH_USER
AUTH_PASSWORD
*****
LOGON_USER
REMOTE_USER
CERT_COOKIE
CERT_FLAGS
CERT_ISSUER
CERT_KEYSIZE
CERT_SECRETKEYSIZE
CERT_SERIALNUMBER
CERT_SERVER_ISSUER
CERT_SERVER_SUBJECT
CERT_SUBJECT
CONTENT_LENGTH
0
CONTENT_TYPE
GATEWAY_INTERFACE
CGI/1.1
HTTPS
off
HTTPS_KEYSIZE
HTTPS_SECRETKEYSIZE
HTTPS_SERVER_ISSUER
HTTPS_SERVER_SUBJECT
INSTANCE_ID
3
INSTANCE_META_PATH
/LM/W3SVC/3
LOCAL_ADDR
PATH_INFO
/umbraco/developer/packages/installer.aspx
PATH_TRANSLATED
C:\inetpub\wwwroot\Stage\umbraco\developer\packages\installer.aspx
QUERY_STRING
installing=customInstaller&dir=C:\inetpub\wwwroot\****%20-%20Stage\App_Data\f91216b0-4bca-459b-bcc1-aafb9987323f&pId=9
REMOTE_ADDR
41.168.12.2
REMOTE_HOST
41.168.12.2
REMOTE_PORT
58923
REQUEST_METHOD
GET
SCRIPT_NAME
/umbraco/developer/packages/installer.aspx
SERVER_NAME
www.*****staging.co.za
SERVER_PORT
80
SERVER_PORT_SECURE
0
SERVER_PROTOCOL
HTTP/1.1
SERVER_SOFTWARE
Microsoft-IIS/7.0
URL
/umbraco/developer/packages/installer.aspx
HTTP_CACHE_CONTROL
max-age=0
HTTP_CONNECTION
keep-alive
HTTP_ACCEPT
text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
HTTP_ACCEPT_ENCODING
gzip,deflate,sdch
HTTP_ACCEPT_LANGUAGE
en-US,en;q=0.8
HTTP_COOKIE
UMB_PANEL=1410x907; UMB_PANEL=480x767; UMB_UPDCHK=1; __utma=219747456.956255250.1373913667.1374130540.1374217666.12; __utmz=219747456.1373913667.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __atuvc=175%7C29; ASP.NET_SessionId=mr1ardg34vwmo0nzyaxtiv3g; UMB_UCONTEXT=21884A299620F857B543D5F477FFD83318A4EAA5132C0FBAFDC288D3696551531C13CB14E008C3F7F368342D1AE636EE9EB488282B2AC136DD58FFD7BA5334CD6BF5F26ABD0FA55EC922655A1020D8372F4EEE8B6CB56049097B0385F36F01AA2CA145794868A46DE61EBA67FAFBC1EBD5FDF9F3ABEDF6EDA80BCF57106E005C022433BDBE8D590055622556992A1EEB4F17A156DC0C5242422EA9858E55789C658A74FBBE2E7CAB440343C6E3E2080569D0D00E6EFB125B019273875E0EF527
HTTP_HOST
www.****staging.co.za
HTTP_REFERER
http://www.****staging.co.za/umbraco/developer/packages/installer.aspx
HTTP_USER_AGENT
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36
Hello,
Do you have Courier installed on both environments?
Jeroen
Hi
Thanks. Thought I deleted this post
I found my problem though Incorrect permissions on the plugins folder
I am currently experiencing this problem with Umbraco 7.4.3, and the latest version of Courier 2 (as of this writing).
I checked/updated the permissions and made sure that the AppPool identity that I am using has full access but I still get the error.
Any pointers as to what I should look at? By the way, not sure if this is relevant, but the current site is deployed as a Virtual App on top of our current site [old site]/beta
The beta folder is the new Umbraco app.
is working on a reply...