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  • Anton Oosthuizen 206 posts 486 karma points
    Jul 22, 2013 @ 15:52
    Anton Oosthuizen
    0

    Installation Failed on v4.10.11 The file '/umbraco/plugins/courier/usercontrols/Installer.ascx' does not exist.

    Courier

    System.Web.HttpException: The file '/umbraco/plugins/courier/usercontrols/Installer.ascx' does not exist.

    Generated: Mon, 22 Jul 2013 13:35:36 GMT

     
    System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.Web.HttpException (0x80004005): The file '/umbraco/plugins/courier/usercontrols/Installer.ascx' does not exist.
       at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
       at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
       at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean ensureIsUpToDate)
       at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)
       at umbraco.presentation.developer.packages.Installer.ProcessInstall(String currentStep)
       at umbraco.presentation.developer.packages.Installer.Page_Load(Object sender, EventArgs e)
       at System.EventHandler.Invoke(Object sender, EventArgs e)
       at umbraco.BasePages.BasePage.OnLoad(EventArgs e)
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.HandleError(Exception e)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
                  

    Server Variables

     

    Name

    Value

    ALL_HTTP

    HTTP_CACHE_CONTROL:max-age=0 HTTP_CONNECTION:keep-alive HTTP_ACCEPT:text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 HTTP_ACCEPT_ENCODING:gzip,deflate,sdch HTTP_ACCEPT_LANGUAGE:en-US,en;q=0.8 HTTP_COOKIE:UMB_PANEL=1410x907; UMB_PANEL=480x767; UMB_UPDCHK=1; __utma=219747456.956255250.1373913667.1374130540.1374217666.12; __utmz=219747456.1373913667.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __atuvc=175%7C29; ASP.NET_SessionId=mr1ardg34vwmo0nzyaxtiv3g; UMB_UCONTEXT=21884A299620F857B543D5F477FFD83318A4EAA5132C0FBAFDC288D3696551531C13CB14E008C3F7F368342D1AE636EE9EB488282B2AC136DD58FFD7BA5334CD6BF5F26ABD0FA55EC922655A1020D8372F4EEE8B6CB56049097B0385F36F01AA2CA145794868A46DE61EBA67FAFBC1EBD5FDF9F3ABEDF6EDA80BCF57106E005C022433BDBE8D590055622556992A1EEB4F17A156DC0C5242422EA9858E55789C658A74FBBE2E7CAB440343C6E3E2080569D0D00E6EFB125B019273875E0EF527 HTTP_HOST:www..co.za HTTP_REFERER:http://www..co.za/umbraco/developer/packages/installer.aspx HTTP_USER_AGENT:Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36

    ALL_RAW

    Cache-Control: max-age=0 Connection: keep-alive Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Encoding: gzip,deflate,sdch Accept-Language: en-US,en;q=0.8 Cookie: UMB_PANEL=1410x907; UMB_PANEL=480x767; UMB_UPDCHK=1; __utma=219747456.956255250.1373913667.1374130540.1374217666.12; __utmz=219747456.1373913667.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __atuvc=175%7C29; ASP.NET_SessionId=mr1ardg34vwmo0nzyaxtiv3g; UMB_UCONTEXT=21884A299620F857B543D5F477FFD83318A4EAA5132C0FBAFDC288D3696551531C13CB14E008C3F7F368342D1AE636EE9EB488282B2AC136DD58FFD7BA5334CD6BF5F26ABD0FA55EC922655A1020D8372F4EEE8B6CB56049097B0385F36F01AA2CA145794868A46DE61EBA67FAFBC1EBD5FDF9F3ABEDF6EDA80BCF57106E005C022433BDBE8D590055622556992A1EEB4F17A156DC0C5242422EA9858E55789C658A74FBBE2E7CAB440343C6E3E2080569D0D00E6EFB125B019273875E0EF527 Host: www..co.za Referer: http://www..co.za/umbraco/developer/packages/installer.aspx User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36

    APPL_MD_PATH

    /LM/W3SVC/3/ROOT

    APPL_PHYSICAL_PATH

    C:\inetpub\wwwroot\Stage\

    AUTH_TYPE

     

    AUTH_USER

     

    AUTH_PASSWORD

    *****

    LOGON_USER

     

    REMOTE_USER

     

    CERT_COOKIE

     

    CERT_FLAGS

     

    CERT_ISSUER

     

    CERT_KEYSIZE

     

    CERT_SECRETKEYSIZE

     

    CERT_SERIALNUMBER

     

    CERT_SERVER_ISSUER

     

    CERT_SERVER_SUBJECT

     

    CERT_SUBJECT

     

    CONTENT_LENGTH

    0

    CONTENT_TYPE

     

    GATEWAY_INTERFACE

    CGI/1.1

    HTTPS

    off

    HTTPS_KEYSIZE

     

    HTTPS_SECRETKEYSIZE

     

    HTTPS_SERVER_ISSUER

     

    HTTPS_SERVER_SUBJECT

     

    INSTANCE_ID

    3

    INSTANCE_META_PATH

    /LM/W3SVC/3

    LOCAL_ADDR

     

    PATH_INFO

    /umbraco/developer/packages/installer.aspx

    PATH_TRANSLATED

    C:\inetpub\wwwroot\Stage\umbraco\developer\packages\installer.aspx

    QUERY_STRING

    installing=customInstaller&dir=C:\inetpub\wwwroot\****%20-%20Stage\App_Data\f91216b0-4bca-459b-bcc1-aafb9987323f&pId=9

    REMOTE_ADDR

    41.168.12.2

    REMOTE_HOST

    41.168.12.2

    REMOTE_PORT

    58923

    REQUEST_METHOD

    GET

    SCRIPT_NAME

    /umbraco/developer/packages/installer.aspx

    SERVER_NAME

    www.*****staging.co.za

    SERVER_PORT

    80

    SERVER_PORT_SECURE

    0

    SERVER_PROTOCOL

    HTTP/1.1

    SERVER_SOFTWARE

    Microsoft-IIS/7.0

    URL

    /umbraco/developer/packages/installer.aspx

    HTTP_CACHE_CONTROL

    max-age=0

    HTTP_CONNECTION

    keep-alive

    HTTP_ACCEPT

    text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8

    HTTP_ACCEPT_ENCODING

    gzip,deflate,sdch

    HTTP_ACCEPT_LANGUAGE

    en-US,en;q=0.8

    HTTP_COOKIE

    UMB_PANEL=1410x907; UMB_PANEL=480x767; UMB_UPDCHK=1; __utma=219747456.956255250.1373913667.1374130540.1374217666.12; __utmz=219747456.1373913667.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __atuvc=175%7C29; ASP.NET_SessionId=mr1ardg34vwmo0nzyaxtiv3g; UMB_UCONTEXT=21884A299620F857B543D5F477FFD83318A4EAA5132C0FBAFDC288D3696551531C13CB14E008C3F7F368342D1AE636EE9EB488282B2AC136DD58FFD7BA5334CD6BF5F26ABD0FA55EC922655A1020D8372F4EEE8B6CB56049097B0385F36F01AA2CA145794868A46DE61EBA67FAFBC1EBD5FDF9F3ABEDF6EDA80BCF57106E005C022433BDBE8D590055622556992A1EEB4F17A156DC0C5242422EA9858E55789C658A74FBBE2E7CAB440343C6E3E2080569D0D00E6EFB125B019273875E0EF527

    HTTP_HOST

    www.****staging.co.za

    HTTP_REFERER

    http://www.****staging.co.za/umbraco/developer/packages/installer.aspx

    HTTP_USER_AGENT

    Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36
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  • Jeroen Breuer 4908 posts 12265 karma points MVP 4x admin c-trib
    Jul 23, 2013 @ 12:10
    Jeroen Breuer
    0

    Hello,

    Do you have Courier installed on both environments?

    Jeroen

    Copy Link
  • Anton Oosthuizen 206 posts 486 karma points
    Jul 23, 2013 @ 12:15
    Anton Oosthuizen
    0

    Hi 

    Thanks. Thought I deleted this post 

     

    I found my problem though Incorrect permissions on the plugins folder 

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  • Jojo Galang 6 posts 76 karma points
    May 06, 2016 @ 18:49
    Jojo Galang
    0

    I am currently experiencing this problem with Umbraco 7.4.3, and the latest version of Courier 2 (as of this writing).

    I checked/updated the permissions and made sure that the AppPool identity that I am using has full access but I still get the error.

    Any pointers as to what I should look at? By the way, not sure if this is relevant, but the current site is deployed as a Virtual App on top of our current site [old site]/beta

    The beta folder is the new Umbraco app.

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