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  • Mukesh 30 posts 60 karma points
    Jun 12, 2015 @ 09:38
    Mukesh
    0

    Media type subfolders is empty after Courier issue

    Hi Team,

    I m facing Media Type subfolders showing empty after courier one of the pics. Please ASAP.

    Thanks

    enter image description here

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  • Mukesh 30 posts 60 karma points
    Jun 15, 2015 @ 11:00
    Mukesh
    0

    any updates team??

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  • Mukesh 30 posts 60 karma points
    Jun 16, 2015 @ 14:00
    Mukesh
    0

    could you please reply ASAP?

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  • Per Ploug 865 posts 3491 karma points MVP admin
    Jun 26, 2015 @ 07:18
    Per Ploug
    0

    Hi mukesh

    Sorry, this got overlooked - this has been an issue in the past with an older version of courier.

    Short term You can fix it by opening up the folder media type and setting allowed media types on it.

    Long term, you should update to a newer version, do you know which version you are currently on?

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  • Mukesh 30 posts 60 karma points
    Jun 26, 2015 @ 09:15
    Mukesh
    0

    we are using 6.2.1 version

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  • Per Ploug 865 posts 3491 karma points MVP admin
    Jun 29, 2015 @ 06:52
    Per Ploug
    0

    Sorry, I meant, what version of Courier are you using ?

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  • Mukesh 30 posts 60 karma points
    Jun 29, 2015 @ 09:23
    Mukesh
    0

    sorry, we are using 2.7.8 courier version.

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