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  • Giovani 3 posts 83 karma points
    Jan 06, 2020 @ 19:45
    Giovani
    0

    Umbraco PDF files not showing up in media files

    Hello Everyone,

    I'm having an issue where Umbraco is not uploading PDF's into the media library. I would like to be able to access the PDF through the back office media section.

    Does anyone know where I would be able to fix this?

    I'm on Umbraco 7.43

    For example, this PDF is nowhere listed in the back office but it is visible via FTP.

    https://canasfeast.com/media/1133/2017-rosato.pdf

    Screenshots:

    enter image description here

    enter image description here

  • Yakov Lebski 591 posts 2347 karma points
    Jan 06, 2020 @ 21:24
    Yakov Lebski
    0

    Do you issue only with pdf? other files uploaded successfully ? is it big file?

  • Giovani 3 posts 83 karma points
    Jan 06, 2020 @ 21:33
    Giovani
    0

    Hi Yakov,

    It's with any file that get's placed in there.

    I think the issue is that the PDFs were attached to a node using a file uploader.

    I discovered, in order for the files to be visible in the media library, the media picker was required.

    My solution was to replace the file-uploader with a "Media Picker"

    Like this:

    enter image description here

    The file-uploader by design... while it saves a step of uploading and then "picking", I have found that clients struggle with it because they like to see "all" the files they upload... That way it feels like there is a complete list to them.

  • Yakov Lebski 591 posts 2347 karma points
    Jan 06, 2020 @ 21:39
    Yakov Lebski
    100

    File upload doesn't create item in media, it just upload file to server to media folder, but it will not appears in MEDIA section. If you want to reuse this file you can use Media Picker as you mention before

  • Giovani 3 posts 83 karma points
    Jan 06, 2020 @ 21:40
    Giovani
    0

    Thanks for commenting on this post btw. I appreciate your help.

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