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  • J 337 posts 581 karma points
    Jan 21, 2020 @ 15:38
    J
    0

    Downloaded documents count

    Is there a way to capture/view the number of times a particular document has been downloaded?

  • Nik 1304 posts 5550 karma points MVP 3x c-trib
    Jan 21, 2020 @ 18:42
    Nik
    0

    Hi J,

    Out of the box there isn't a way to do this. The first question is what do you mean by a download? The second is, how are you exposing downloads to the world?

    There are various different approaches you could take to achieve this, ranging from a form submission to download a file, through to a custom HTTP Handler to process the requests. Each approach could then update/store tracker into a DB table to count how many times a particular file was downloaded.

    Alternatively you could use JavaScript and GoogleTagManager to do something similar.

    Nik

  • J 337 posts 581 karma points
    Jan 24, 2020 @ 16:04
    J
    0

    Hi Nik

    The first question is what do you mean by a download?

    When a user visits a page on my site and clicks to download any file i.e. doc, pdf etc

    The second is, how are you exposing downloads to the world?

    They are added to the media section then are selected on the page in question.

    So i have a one page which can hold 4 files for the user to download and another page to hold 2 files to download. I would like to track which file has been downloaded.

    If i can capture when the file is clicked to download that would suffice. Thank you in advance

  • Levente Kosa 119 posts 305 karma points
    16 days ago
    Levente Kosa
    0

    I'm also interested in this solution. I have a download button and I need to know how many times the users clicked on it. Also I need to see the result in the CMS, not in Google Analytics for instance.

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