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  • Tony Lorentzen 79 posts 158 karma points
    Mar 10, 2020 @ 10:59
    Tony Lorentzen
    0

    Umbraco 8.3 index lock error

    Getting the dreaded "Cannot index queue items, the index is currently locked" in the LogViewer and when I go to "Settings"->"Examine Management" I get "Failed to retrieve indexer details" error. Anybody know what's up?

    Site is running on Unoeuro (Now Simply.com).

    Do I need to delete any temp files maybe?

  • Tony Lorentzen 79 posts 158 karma points
    Mar 10, 2020 @ 11:04
    Tony Lorentzen
    0

    I should add that I'm running a site with multiple domains and I've read somewhere that Umbraco 8 might have issues with that?

  • Martin Rud 160 posts 564 karma points c-trib
    May 23, 2021 @ 12:55
    Martin Rud
    0

    Hi Tony,

    I have the same problem, also on Simply.com hosting. Did you find a solution? In backend I can´t get to rebuild index since the Examine Management dashboard won´t load but only show this error:

    Server error: Contact administrator, see log for full details. Failed to retrieve indexer details

  • Keith 44 posts 182 karma points
    Nov 05, 2021 @ 16:02
    Keith
    0

    Hi Martin,

    I have the same error now too. Did you ever find a solution?

  • Martin Rud 160 posts 564 karma points c-trib
    Nov 05, 2021 @ 22:21
    Martin Rud
    0

    Same here: Have not found any solution, unfortunately.

  • Tony Lorentzen 79 posts 158 karma points
    Nov 05, 2021 @ 16:46
    Tony Lorentzen
    0

    I never found a solution for this. Also. nobody from the core team seemed interested in fixing this. Ended up I lost the client because they were dissatisfied with Umbraco and because I had recommended it to them. $15.000 down the drain.

  • Keith 44 posts 182 karma points
    Nov 05, 2021 @ 23:23
    Keith
    0

    Yikes. That sounds awful.

    It seems to me that there are multiple causes of this. Rebuilding the internal indexes worked for some people, but not for me.

    I deleted the entire wwwroot folder on my azure app service and deployed from source again. The problem went away.

    I have had other issues in the past that are solved by deleting the folder and deploying again. But notnsure if it's azures deployment scripts fault or umbracos fault.

  • Mac 1 post 71 karma points
    Jan 19, 2022 @ 00:42
    Mac
    0

    Anyone found a solution to this problem, please? I am having the same issue on a multi site website.

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