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  • Giampaolo Cutroneo 29 posts 159 karma points
    May 25, 2020 @ 05:44
    Giampaolo Cutroneo
    0

    Backend error (richtext missing) on Internet Explorer ("Closest method not supported")

    I have a site based on Umbraco 8.6. All works fine, I use Chrome on content editing and all it's ok. But if I use Internet Explorer (version 11, I don't want to use it, but the customer not uses Chrome or Firefox, only IE...sigh), the richtext disappears. The console js reveal this error:

    TypeError: Object doesn't support 'closest' property or method at link (http://localhost/umbraco/js/umbraco.directives.js?cdv=1754279839:14944:17) at Anonymous function (http://localhost/umbraco/lib/angular/angular.js?cdv=1754279839:1389:11) at Anonymous function (http://localhost/umbraco/lib/angular/angular.js?cdv=1754279839:11263:34) at invokeLinkFn (http://localhost/umbraco/lib/angular/angular.js?cdv=1754279839:11269:9) at nodeLinkFn (http://localhost/umbraco/lib/angular/angular.js?cdv=1754279839:10588:11) at compositeLinkFn (http://localhost/umbraco/lib/angular/angular.js?cdv=1754279839:9835:13) at nodeLinkFn (http://localhost/umbraco/lib/angular/angular.js?cdv=1754279839:10582:11) at compositeLinkFn (http://localhost/umbraco/lib/angular/angular.js?cdv=1754279839:9835:13) at publicLinkFn (http://localhost/umbraco/lib/angular/angular.js?cdv=1754279839:9700:30) at link (http://localhost/umbraco/lib/angular/angular.js?cdv=1754279839:29824:9)

    This appens in debug mode on the test server and in production, with the site online (debug mode off).

    Any solution? Has this happened to anyone else?

    Thanks.

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  • Joep 96 posts 698 karma points
    May 25, 2020 @ 07:01
    Joep
    0

    Hi,

    Well since Umbraco 8 it doesn't officially support internet explorer anymore. https://our.umbraco.com/documentation/getting-started/setup/requirements/

    -Joep

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  • Dhanesh Kumar MJ 167 posts 543 karma points MVP c-trib
    May 25, 2020 @ 07:04
    Dhanesh Kumar MJ
    100

    Hi,

    Yes, Joep is correct Umbraco 8 it doesn't officially support internet explorer anymore. https://our.umbraco.com/documentation/getting-started/setup/requirements/

    They recommend using Modern browser's, it's working on Edge

    -Dhanesh :)

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  • Giampaolo Cutroneo 29 posts 159 karma points
    May 25, 2020 @ 07:15
    Giampaolo Cutroneo
    0

    Thank you. I will tell the client to get out of the Middle Ages and to reach the Modern Era.

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