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  • PSP IT 6 posts 76 karma points
    Jul 03, 2020 @ 10:20
    PSP IT
    0

    Pages randomly return 404

    Hi,

    We have a client running an Umbraco site using version 8.6.3. Every few hours or so random pages will return a 404 page. When this happens, I try checking the page in Umbraco but the link for page says 'This document is published but its URL cannot be routed'. If i re-publish the page, the issue is fixed again until another few hours. I have tried emptying the recycle bin incase any page in there were causing a routing clash, but that did nothing. There are no obvious errors in the error log pointing to this issue either.

    This is a live client site, we are urgently trying to get this fixed. Is there anyone that can assist us with the issue?

  • Yakov Lebski 591 posts 2347 karma points
    Jul 04, 2020 @ 22:33
    Yakov Lebski
    0

    can you see what appears in log? To temporary solve it you can rebuild cache in settings, Published Status

  • PSP IT 6 posts 76 karma points
    Jul 14, 2020 @ 10:32
    PSP IT
    0

    Yes when we re-build cache, clear App_Data cache and temp, or re-publish any page. The issue will resolve for another week or a random time. There is nothing in the log that is relating to this issue from what we can see

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