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  • Ken Schnell 35 posts 147 karma points
    Jul 16, 2020 @ 01:04
    Ken Schnell
    0

    Moving Umbraco V8 to new server fails 'You see this screen because your Umbraco installation did not complete correctly'

    In version 8.6.3 I have moved the entire WebSite folder [MySite] to the webroot folder in iis assigned it as virtual directory..

    I assigned all folders AppPool Modify / Full control. All folders. and I also assigned IUSR read privileges.

    I have moved the entire SQL Server DB, Detach from old server, Copy the files to new server and Attach - I did rename them , ran a script to do this and attach.

    I changed the DB name - connection string in the web.config - I have temporarily assigned the sa user to the web site and when browsing the site - the site comes up with "You see this screen because your Umbraco installation did not complete correctly" . I know this is not correct it is working fine on my development box. When I click on the continue button I get "Could not check the upgrade state".

    If I query the database table umbracoServer it shows my development machine as the only record .

    What do I need to do in order to get this running ? I am not understanding what the issue is .

    EDIT: The Log file says: new url detected Umbraco must install or upgrade.

  • David Armitage 505 posts 2073 karma points
    Aug 04, 2020 @ 12:39
    David Armitage
    0

    Hi,

    I have seen these sorts of issues when not restoring the database correctly or sometimes restoring the wrong database.

    I would probably go back and make sure you have takes a backup of the correct database from your dev machine and make sure this is then restored on your live server.

    I am pretty sure this will be the cause. I have done this myself a number of times.

    Regards

    David

  • Ken Schnell 35 posts 147 karma points
    Aug 04, 2020 @ 16:11
    Ken Schnell
    101

    I found my answer. Even though it had rights to the database and made a successful connection and could modify the table (creating a new application) for whatever reason it did not have permission to read the existing stuff, I changed the permissions on the server (by creating a new sql server user and login with the same rights) and this allowed it to function.

    I still do not understand it - I detached form the old server then I copied the database file(s) .mdf and .ldf onto the new server and attached.

    The Site connected to the new server just fine - authenticated and the first time I had it - it created a new site because I told it to continue .. so I know it had rights to create etc.. but for what ever reason the users assigned to the were unable to read the database.

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