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  • Hrafnkell Hrafnkelsson 2 posts 72 karma points
    Sep 03, 2020 @ 11:17
    Hrafnkell Hrafnkelsson
    0

    Downloading media

    Hi.

    Our company uses Umbraco version 4.11.10 and I am trying to download all the mp3 files we have stored in the media section as we are migrating to a different system. When I browse the folders I can right click on the folder containing our mp3 files, and a menu appears with an option to download. However, when I click on download, all that happens is that a blank tab opens in the browser. Is this feature not available in version 4.11.10 anymore? Is there an alternative way for us to download the media content from Umbraco?

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  • Steve Morgan 1350 posts 4460 karma points c-trib
    Sep 03, 2020 @ 14:02
    Steve Morgan
    0

    Hi,

    I'm not 100% on this but try using a different browser (even maybe an old ie) it might be the file/mime type isn't recognised / correct.

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  • Hrafnkell Hrafnkelsson 2 posts 72 karma points
    Sep 11, 2020 @ 07:00
    Hrafnkell Hrafnkelsson
    0

    Hi.

    I tried all the different browsers I had available to me (chrome, safari, IE, firefox, opera & edge), and they all had the same result, as in they all just opened a blank tab when trying to download the folder.

    I found a workaround which was to go into the different subfolders and download the MP3 files individually, which was tiresome and time consuming, but at least I got the files downloaded.

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