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  • Nick Lewis 30 posts 138 karma points
    Oct 31, 2020 @ 11:02
    Nick Lewis

    This content is no longer supported in this context - what does this mean?

    enter image description here

    I have created a new instance in Umbraco cloud, which I cloned to my local system and then installed the latest uSkinned theme. All works nicely on my local env. However having pushed up changes and deployed new content. My live env is throwing errors:

    Request error: The URL returned a 404 (not found): /umbraco/backoffice/UmbracoApi/Content/GetEmptyByKey

    They clear away leaving this (see screengrab below):

    Any ideas what I am missing?

    Message: Unhandled controller exception occurred for request '""'

    I looked at the Cloud logs and it shows:

    Exception: System.NullReferenceException: Object reference not set to an instance of an object. at USNStarterKit.Controllers.USNPageNameController.GetDefault(Int32 currentNodeID) at lambdamethod(Closure , Object , Object[] ) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>cDisplayClass62.

  • Marc Love ( 432 posts 1691 karma points
    Nov 05, 2020 @ 14:04
    Marc Love (

    This issue has been resolved by uSkinned support. A deployment issue with Umbraco Cloud was causing the error.

  • Mikael Kaulanen 3 posts 73 karma points
    Nov 12, 2020 @ 12:31
    Mikael Kaulanen

    Hello, we have the same issues. Anyone that has heard of a solution for it? Newly added theme.

  • Nick Lewis 30 posts 138 karma points
    Nov 18, 2020 @ 15:33
    Nick Lewis

    Hi MIkael

    Are you still stuck? Let me know, I can help you overcome it.



  • Mikael Kaulanen 3 posts 73 karma points
    Nov 18, 2020 @ 15:35
    Mikael Kaulanen

    Hi, no ukinned support helped us out through Umbraco Cloud with some updates.


  • Marc Love ( 432 posts 1691 karma points
    Dec 22, 2020 @ 17:51
    Marc Love (


    For anyone else experiencing this issue, follow these steps:

    1. Open Command Prompt as admin and cd to the ~/data/ folder of your site.
    2. In the command prompt, after data > type in echo > deploy-export
    3. Do you now see changes in your Git client? If so, push these to live.

    Please now wait for 5 to 10minutes — we understand that there can sometimes be a delay in Cloud registering code pushes.

    Now can you try the following:

    1. Clear your transfer queue on local
    2. Queue your content for transfer
    3. Queue your media for transfer
    4. Transfer all to Live
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