Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at

  • Lars Peter Larsen 3 posts 73 karma points
    Nov 06, 2020 @ 13:06
    Lars Peter Larsen

    "Distributed cache is not updated" on Azure single server (not load-balanced)

    We are running Umbraco 7.15.5 in an Azure web app. It is just a single web app running in a single instance, so no load-balancing.

    About once a week, I receive between 1 and 50 "Distributed cache is not updated" errors:

    Message: DISTRIBUTED CACHE IS NOT UPDATED. Failed to execute instructions (id: 4932, instruction count: 1). Instruction is being skipped/ignored

    Exception and stacktrace: System.NullReferenceException: Object reference not set to an instance of an object. at Umbraco.Web.Cache.MediaCacheRefresher.ClearCache(JsonPayload[] payloads) at Umbraco.Web.Cache.MediaCacheRefresher.Refresh(String jsonPayload) at Umbraco.Core.Sync.DatabaseServerMessenger.NotifyRefreshers(IEnumerable1 instructions, HashSet1 processed) at Umbraco.Core.Sync.DatabaseServerMessenger.ProcessDatabaseInstructions(IReadOnlyCollection1 instructionBatch, CacheInstructionDto dto, HashSet1 processed, Int32& lastId)

    The site however is running just fine.

    I have verified that distributedCall enable="false" is set in umbracoSettings.config.

    Any tips for either fixing the error or getting rid of the warning?

  • Andrew Lansdowne 43 posts 124 karma points
    Apr 27, 2023 @ 14:04
    Andrew Lansdowne

    I'm having the same error on a 7.15.7 site on a CD(www) node on a VM , where distribuedCall is DISABLED on the servers. One CD server works fine the other one doesn't seem to be updating its media cache and this is the only post with this particular error! Did you ever solve it?

  • Andrew Lansdowne 43 posts 124 karma points
    Apr 27, 2023 @ 15:15
    Andrew Lansdowne

    Never mind I fixed my issue by rebuilding the InternalIndexer on the www node this sorted it. Strange as I thought media was in the ExternalIndexer but I suppose not!

Please Sign in or register to post replies

Write your reply to: