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  • MickTemp 27 posts 109 karma points
    Jan 20, 2021 @ 04:20
    MickTemp
    0

    net::ERR_HTTP2_PROTOCOL_ERROR when uploading media items

    Hi all,

    Have observed a weird issue with an Umbraco 7.14.0 site that I haven't come across before.

    Media uploads in the backoffice seem to fail about 70 or 80% of the time. There's no response back from the server, the request fails with a net::ERRHTTP2PROTOCOL_ERROR.

    • Size or type of file doesn't seem to matter
    • Happens on multiple browsers (no common plugins, etc)
    • Other Umbraco sites on the same server with similar version seem to work fine, I don't see any differences with web.config, etc
    • I don't see anything in the Umbraco log file about the failed requests

    Example of Chrome's console output:

    VM6:1 POST https://www.example.com/umbraco/backoffice/UmbracoApi/Media/PostAddFile net::ERR_HTTP2_PROTOCOL_ERROR]
VM6:1 XHR failed loading: POST "https://www.example.com/umbraco/backoffice/UmbracoApi/Media/PostAddFile"

    Looking at network tab, 0 bytes are transferred, the requests seem to fail after about 6 seconds.

    Am thinking maybe some sort of hosting env issue, but not sure where to continue looking at this one. Has anyone seen something like this before?

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  • MickTemp 27 posts 109 karma points
    Feb 10, 2021 @ 00:20
    MickTemp
    0

    Does anyone have any insight to this?

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