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  • Amritpal 1 post 71 karma points
    Jan 28, 2021 @ 09:29
    Amritpal
    0

    Umbraco Cloud: Unable to purchase without VAT number!!

    I am trying to buy a new Starter Umbraco cloud subscription. However it will not let me buy, I get an error on field 'Company registration number (VAT ID if within EU)'.

    The error is: Please enter a valid VAT Number (or leave blank if outside EU)

    I am based in the UK but my company is not VAT registered. No matter what I put into this field it will not let me pass.

    Can anyone help?

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  • Dennis Aaen 4500 posts 18255 karma points admin hq c-trib
    Jan 28, 2021 @ 09:37
    Dennis Aaen
    0

    Hi Amritpal

    First of all welcome to the Umbraco Family and the community.

    It is great to see that you are showing interest in using Umbraco Cloud. We are aware of the new rules where you don´t need to have a VAT number for purchases from the UK.

    If you can contact our support by using the chat bubble on our website. Then the Cloud support team will be able to help and guide you with the solution that we can offer you so far.

    All the best,

    /Dennis

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