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  • colin graham 26 posts 96 karma points
    Mar 05, 2021 @ 20:33
    colin graham
    0

    404 error gettreenode

    Hi i have this error on some of my umbraco sites - was wondering if anyone can assist in finding the route cause. its annoying and appears in my cms periodically.

    Not sure why its happeing but any advice appreciated.

    enter image description here

  • kalspih 8 posts 78 karma points
    Mar 08, 2021 @ 08:30
    kalspih
    0

    It is possible that the matter is in the hosting, because of which you receive a 404 error. For this, it is better to monitor the site to confirm or deny the problem. Also, this error may be associated with an incorrectly configured redirect.

  • colin graham 26 posts 96 karma points
    Mar 08, 2021 @ 09:38
    colin graham
    0

    no i dont believe hosting is the issue - this is a backoffice issue and not a front end issue. the page displays properly through the front end.

  • Amir Khan 1287 posts 2744 karma points
    Mar 08, 2021 @ 20:45
    Amir Khan
    0

    I've had some things like this happen when the permissions were reset on the file system, might be worth giving that a check.

  • Brendan Rice 538 posts 1102 karma points
    Mar 09, 2021 @ 00:30
    Brendan Rice
    0

    I've seen similar to what Amir describes.

    Here's the related docs:

    https://our.umbraco.com/documentation/getting-started/setup/server-setup/permissions

  • colin graham 26 posts 96 karma points
    Mar 16, 2021 @ 17:54
    colin graham
    0

    cheers Brendan - its been a while - must catchup at some point.

  • colin graham 26 posts 96 karma points
    Mar 16, 2021 @ 17:57
    colin graham
    0

    its on a local machine with full user permissions and inheritance but problem persists on staging server. any other ideas then give me a shout - i thought it was a missing file but i upgraded and same issue. its an older verison of umbraco 7.7.7 but just not much to go on. thanks anyway.

  • Brendan Rice 538 posts 1102 karma points
    Mar 16, 2021 @ 19:13
    Brendan Rice
    0

    Can you post a screengrab from developer tools with the request on the network tab? (also the JavaScript error in the console)

    I've seen this before I think it comes from the tree, I'm hoping it'll jog my memory as to why.

  • colin graham 26 posts 96 karma points
    Mar 17, 2021 @ 11:06
    colin graham
    0

    here you go hope this jogs the old mind as cant get too far on this one.

    enter image description here

    enter image description here

    enter image description here

  • Brendan Rice 538 posts 1102 karma points
    Mar 17, 2021 @ 12:47
    Brendan Rice
    0

    Not sure this will be much help but...

    Try run this against the DB:

    SELECT * FROM UmbracoNode WHERE Id = 25038
    

    It seems to be this line in Umbraco (LN - 63) that's bombing.

    Somehow there is a mismatch in the back office where it gets a list of treenodes then tries to query by node id but the node does exist.

    Very strange.

  • colin graham 26 posts 96 karma points
    Mar 17, 2021 @ 15:18
    colin graham
    0

    yeah in this case its blank. im wondering the problem is on data that im integrating using the content service - im thinking the data save isnt correct in some way. nothing obvious though.

  • Brendan Rice 538 posts 1102 karma points
    Mar 17, 2021 @ 15:31
    Brendan Rice
    0

    Have you got a custom tree/section set up in the admin?

    If you can figure out where it is getting that id from 25038, you'll be half way to fixing it.

    There should be a call to getTreeNodes somewhere, that will return that id.

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