Hi Nathan,

If you think of a memeber as a content node that will set you on the right path.

Like with content there is helpers and services. Helpers generally get the data from cache and services get from the DB.

It looks as though you are using the service when in-fact you are probably wanting to use a helper method instead.

Try this code

private readonly MembershipHelper _membershipHelper;

public OnlineBookingMember GetOnlineBookingMember(string email)
        {
            try
            {
                IPublishedContent member = _membershipHelper.GetByEmail(email);
                if (member != null && member is OnlineBookingMember onlineBookingMember)
                    return onlineBookingMember;
            }
            catch (Exception e)
            {
                _logger.Error<BookingBookingMemberHelper>(e, "GetOnlineBookingMember | Exception: {0} | Message: {1}", e.InnerException != null ? e.InnerException.ToString() : "", e.Message != null ? e.Message.ToString() : "");
            }

            return null;
        }

Notice how I am using the membership helper to get the member instead of the service. This will bring back IPublishedContent which you can then cast as your member type and have access to all the custom profile fields as strongly typed properties.

I am sure this will help you.

Regards

David