Anyone having trouble with the support portal on Umbraco.com recently? We tried to purchase Umbraco Forms and the payment went through on our end but Umbraco still says they are waiting on payment. I've submitted a few tickets to them about this and there has been no response, not even the "we are looking into it" response. We have support so the response time is usually very quick.
First of welcome to the forum. If you send us an email at contact@umbraco dot com then I will be the one looking into this case as we speak so we can help you solve this case for you. So you can move on with Umbraco Forms
Umbraco support portal
Anyone having trouble with the support portal on Umbraco.com recently? We tried to purchase Umbraco Forms and the payment went through on our end but Umbraco still says they are waiting on payment. I've submitted a few tickets to them about this and there has been no response, not even the "we are looking into it" response. We have support so the response time is usually very quick.
Hi Scott,
First of welcome to the forum. If you send us an email at contact@umbraco dot com then I will be the one looking into this case as we speak so we can help you solve this case for you. So you can move on with Umbraco Forms
I am looking forward to hearing from you.
Best,
-Dennis
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