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  • Lisa Redburg 2 posts 72 karma points
    Aug 31, 2021 @ 23:06
    Lisa Redburg
    0

    License not found

    We migrated our site to a new server/url. Purchased a new license and installed it and all was fine. Today we suddenly got a "License Not Found or Invalid" message. Tried re-uploading the license. Looks like there is supposed to be an error message - red box with not text. Any ideas on what might be going on and how to fix?

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  • Paul Seal 524 posts 2889 karma points MVP 7x c-trib
    Sep 01, 2021 @ 06:06
    Paul Seal
    0

    Hi, please can you be specific on what the licence is for so someone can help you?

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  • Lisa Redburg 2 posts 72 karma points
    Sep 01, 2021 @ 16:16
    Lisa Redburg
    0

    It's the template license - uskinned Fabric license

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  • Paul Seal 524 posts 2889 karma points MVP 7x c-trib
    Sep 01, 2021 @ 16:46
    Paul Seal
    0

    Oh I see. You need to get in touch with uSkinned support.

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  • Paul Daly (uSkinned.net) 40 posts 393 karma points c-trib
    Sep 01, 2021 @ 16:51
    Paul Daly (uSkinned.net)
    0

    Hi Lisa,

    Sorry to hear that you have a license error. It sounds like there might be an IP or URL pointing to the website that is not on the license.

    Please reach out and one of our team will be able to help.

    https://uskinned.net/contact/

    Thanks

    Paul from uSkinned

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