image processing exception 610 no image exists at path - Using Umbraco and getting started

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Arun 141 posts 404 karma points

Nov 23, 2021 @ 12:16
0

Image Processing Exception 610 : No image exists at path
Hi
I'm getting a strange error from an Umbraco 8.11 website.
```
ImageProcessor.Common.Exceptions.ImageProcessingException: ProcessImageAsync 610 : No image exists at D:\www\myhost.com\httpdocs\media\1468\image-name.jpg
```
The names of folders should be in Characters but here the folder name is in Numbers as in previous versions of Umbraco.
Is there any solution for this error? Any help is appreciated.
Thanks
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iNETZO 134 posts 497 karma points c-trib

Nov 24, 2021 @ 08:57

0

Hi,

Could this site have been upgraded from Umbraco 7 to Umbraco 8 and maybe there was a hard link made in the content to an old image?

Best regards,

iNETZO

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Arun 141 posts 404 karma points

Nov 24, 2021 @ 13:08

0

Hi iNETZO,
Thanks for the reply.
I haven't upgraded from Umbraco 7 to 8. The site was built on Umbraco 8 from the beginning. The issue is found once we moved the site to Live.
Regards
Arun

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Percy65 1 post 71 karma points

Nov 26, 2021 @ 12:07

0

Hi,

Did you have a fix on this issue tellthebell? Facing same issue but no response from anyone and couldn't find this topic troubleshooting anywhere.

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Christoffer Frede 34 posts 144 karma points

Dec 06, 2021 @ 08:11

0

Hi all. i am getting a lot of similar exceptions on a site running 8.12.2 on azure. but i have no clue to what is causing this. i have installed the Imageprocessor Version 2.8 and plugin for webP. i have not setup azureBlobCache, as i dont know if it is required to run ImageProcessor on an azure website. anyone have some insight ?

/regards Christoffer

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Arun 141 posts 404 karma points

Feb 09, 2023 @ 11:36

Did anyone get the solution?

I was able to bypass this error log with the web config rule
but didn't get any optimal solution yet.

<rule name="Block none existing image files before ImageProcessor" stopProcessing="true">
     <match url="^media/" /> 
     <conditions><add input="{REQUEST_FILENAME}" matchType="IsFile" negate="true" /></conditions>
     <action type="CustomResponse" statusCode="404" statusReason="File or Directory not found." statusDescription="The resource you are looking for might have been removed." />
</rule>

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Image Processing Exception 610 : No image exists at path