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  • Arun 114 posts 295 karma points
    1 week ago
    Arun
    0

    Image Processing Exception 610 : No image exists at path

    Hi
    I'm getting a strange error from an Umbraco 8.11 website.

    ImageProcessor.Common.Exceptions.ImageProcessingException: ProcessImageAsync 610 : No image exists at D:\www\myhost.com\httpdocs\media\1468\image-name.jpg
    

    The names of folders should be in Characters but here the folder name is in Numbers as in previous versions of Umbraco.
    Is there any solution for this error? Any help is appreciated.
    Thanks

  • iNETZO 123 posts 463 karma points c-trib
    1 week ago
    iNETZO
    0

    Hi,

    Could this site have been upgraded from Umbraco 7 to Umbraco 8 and maybe there was a hard link made in the content to an old image?

    Best regards,

    iNETZO

  • Arun 114 posts 295 karma points
    1 week ago
    Arun
    0

    Hi iNETZO,
    Thanks for the reply.
    I haven't upgraded from Umbraco 7 to 8. The site was built on Umbraco 8 from the beginning. The issue is found once we moved the site to Live.
    Regards
    Arun

  • Percy65 1 post 71 karma points
    1 week ago
    Percy65
    0

    Hi,

    Did you have a fix on this issue tellthebell? Facing same issue but no response from anyone and couldn't find this topic troubleshooting anywhere.

  • Arun 114 posts 295 karma points
    1 week ago
    Arun
    0

    Hi Percy,
    I have changed the prefix value in \config\imageprocessor\security.configfrom remote.axd to media/ and the error seems gone.
    Not sure whether its an optimal solution or not.

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