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  • Alex Skennerton 12 posts 164 karma points notactivated
    Jan 07, 2022 @ 15:39
    Alex Skennerton
    0

    Adding new user MailKit error

    I was wondering if anyone has come across the below errors when trying to add a new user:

    Method not found: 'Void MailKit.MailTransport.Send(MimeKit.MimeMessage, System.Threading.CancellationToken, MailKit.ITransferProgress)'.
    
    System.MissingMethodException, System.Private.CoreLib, Version=5.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e: Method not found: 'Void MailKit.MailTransport.Send(MimeKit.MimeMessage, System.Threading.CancellationToken, MailKit.ITransferProgress)'.
    

    The nature of the error makes me think it's something to do with the SMTP settings but these haven't changed.

    *Note - I am also having difficulties with a custom contact form that also uses the SMTP / email settings.

    Is this an error on the Umbraco side or is it a problem with the email server side of things as I expect it is? If it is the email server can anyone give a steer on the problem so I can "explain again" the issue more fully to my colleagues who will have to fix it?

  • Alex Skennerton 12 posts 164 karma points notactivated
    Jan 10, 2022 @ 14:34
    Alex Skennerton
    100

    For anyone else with this issue, I finally got to the bottom of it, I had "MailKit" installed on top of Umbraco 9.2. It was causing a conflict between the two email services. My fix was to uninstall MailKit and it all started working again.

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