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  • Ramya Devendiran 28 posts 149 karma points
    Jan 14, 2022 @ 16:03
    Ramya Devendiran
    0

    Rich text editor is loaded as text area on opening new umbraco session

    Project is in Umbraco version 7.15.6.

    RTE is loaded as text area in the first node opened after logging to backoffice (Chrome browser). Data entered in the RTE is emptied on saving the content. Page console logged 404 error at /umbraco/lib/tinymce/plugins/pasteastext/plugin.min.js?umb__rnd=761... No upgrades happened in recent years. This is not an issue at all with Firefox or Safari browser.

    The consequent opening of content node or force refreshing the page loads the RTE correctly and saves the data normally.

    Emptied the "temp/ClientDependency" folder didnt help. There was a similar issue in the forum discussed in 2015 http://our.umbraco.org/forum/umbraco-7/using-umbraco-7/59669-Richtext-Editor-not-showing-after-update-to-720

    Please suggest a solution to fix the issue. It is not good to lose content.

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