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  • Morten Ørgaard 6 posts 96 karma points
    Feb 15, 2022 @ 07:20
    Morten Ørgaard
    0

    Getting HTTP Error 500.30 after successful publishing to Azure

    I have created my first Umbraco 9 VS Project.

    When publishing the application to Azure everything seems to be successful until I run the page then I get:

    HTTP Error 500.30 - ASP.NET Core app failed to start Common solutions to this issue: The app failed to start The app started but then stopped The app started but threw an exception during startup

    Troubleshooting steps: Check the system event log for error messages Enable logging the application process' stdout messages Attach a debugger to the application process and inspect

  • Edvin Mujalo 6 posts 76 karma points notactivated
    Apr 12, 2022 @ 06:44
    Edvin Mujalo
    0

    Hello Morten

    Did you find for this issue a solution? I have the exact same Error with Umbraco 9.

    Kind regards Edvin

  • Ambert van Unen 175 posts 819 karma points c-trib
    Apr 12, 2022 @ 08:30
    Ambert van Unen
    0

    Have you checked the logs on the App environment? You can easily see them using the Advanced Tools.

    Also easily reachable by changing your URL of the app from https://examplesite.azurewebsites.net to https://examplesite.scm.azurewebsites.net

  • Sebastian Ferrari 12 posts 84 karma points
    Apr 27, 2022 @ 23:46
    Sebastian Ferrari
    0

    Any news on this? I have the same error publishing on internal servers. Logs are empty.

    Thanks in advance!

  • Sebastian Ferrari 12 posts 84 karma points
    Apr 28, 2022 @ 00:10
    Sebastian Ferrari
    1

    Found the issue, the media folder is missing. I'll work on solving that and will confirm if that is only the issue.

  • Edvin Mujalo 6 posts 76 karma points notactivated
    Apr 28, 2022 @ 13:41
    Edvin Mujalo
    0

    It would be great if you could find a solution. And please let me know about it

  • Sebastian Ferrari 12 posts 84 karma points
    May 17, 2022 @ 23:51
    Sebastian Ferrari
    1

    I've made a workaround about this and just be careful on using it because this may only applied to my particular case.

    I've added a new task into the yaml file to copy the entire media folder into the package to deploy. If you check this Umbraco Deploy doc, I've just took the step #5 (adapting the variable values to fit my data).

    Example:

      - task: CopyFiles@2
        displayName: Copy media content
        enabled: true
        inputs:
          sourceFolder: $(umbracoDeployMedia)
          TargetFolder: '$(publishDir)\wwwroot\media'
    

    This solution may not be the ideal but it is fine for now in my case and all is working as expected.

    @Edvin, I'm sorry the delay on this response.

  • Laurence Gillian 600 posts 1219 karma points
    Sep 26, 2022 @ 18:50
    Laurence Gillian
    0

    In case it helps someone else:

    • Check you are publishing using the correct runtime for your hosting environment? If you are targeting the wrong runtime, you won't even get a log file generated
    • Check which media provider you are using?
    • If you are using the file system provider, make sure the folder exists
    • If you are using Azure, make sure a connection string is present
  • Richard Jackson 17 posts 127 karma points MVP c-trib
    Jul 31, 2023 @ 14:32
    Richard Jackson
    0

    I've just run into this exact issue - deploying Umbraco 10 from Azure DevOps to an Azure App Service - so would love to get some help here.

    • Check you are publishing using the correct runtime for your hosting environment? If you are targeting the wrong runtime, you won't even get a log file generated

    Where can this be checked?

    [UPDATE 1] Having looked through the artifact created at the Build step there's no folder called 'media'

    [UPDATE 2] Have confirmed that both local Umbraco project & Azure App Service are targeting .NET 6.0

    [UPDATE 3]

    For transparency here are the associated pipelines and the wwwRoot contents from the Azure App Service, showing that files have deployed, but it's just not enough:

    DeploymentYAML

    ReleaseYAML

    Contents of wwwRoot

    [UPDATE 4]

    I've managed to get an ASP.NET Core application deployed just fine, though copying that pipeline exactly doesn't work, so it's an Umbraco-specific setting/problem

    [UPDATE 5]

    Confirmed that it IS an issue with the missing /media/ folder. Used Azure App Editor, then ran this command (the project is UmbracoBasic01): \> dotnet UmbracoBasic01.dll Unhandled exception. System.IO.DirectoryNotFoundException: C:\home\site\wwwroot\wwwroot\media\ Huge thanks to Rick Butterfield for that direction

    [UPDATE 6]

    So I'm having a morning where everything just works, so here is the pipeline I've made which seems to not trigger the /media issue. The important part appears to be making sure the pipeline goes through Build->Publish->Deploy phases, which I'm unsure I fully acknowledged before:

    trigger:
    - master
    
    pool:
      vmImage: 'windows-latest'
    
    variables:
      solution: '**/*.sln'
      buildPlatform: 'Any CPU'
      buildConfiguration: 'Release'
      # Change webAppName to the name of your Azure App Service web app
      webAppName: 'jacksorjacksorumbcls02azdo'
    
    steps:
    - task: NuGetToolInstaller@1
    
    - task: NuGetCommand@2
      inputs:
        restoreSolution: '$(solution)'
    
    - task: VSBuild@1
      inputs:
        solution: '$(solution)'
        msbuildArgs: '/p:DeployOnBuild=true /p:WebPublishMethod=Package /p:PackageAsSingleFile=true /p:SkipInvalidConfigurations=true /p:PackageLocation="$(build.artifactStagingDirectory)"'
        platform: '$(buildPlatform)'
        configuration: '$(buildConfiguration)'
    
    - task: PublishBuildArtifacts@1
      inputs:
        PathtoPublish: '$(Build.ArtifactStagingDirectory)'
        ArtifactName: 'drop'
        publishLocation: 'Container'
    
    - task: AzureRmWebAppDeployment@4
      inputs:
        ConnectionType: 'AzureRM'
        azureSubscription: 'ServiceConnectionMadeInAzDo'
        appType: 'webApp'
        WebAppName: '$(webAppName)'
        packageForLinux: '$(Build.ArtifactStagingDirectory)/**/*.zip'
    
  • Chris Clancy 65 posts 134 karma points
    5 days ago
    Chris Clancy
    0

    I've run into this a couple of times with Umb v10 on Azure web apps. It is usually a missing file but the logs can be a little misleading - so be sure to go line by line looking for mentions of missing files/folders. Even though my file was in the project I needed to re-add it to force it in there.

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