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  • John Benes 3 posts 93 karma points
    Mar 15, 2022 @ 19:04
    John Benes
    0

    How to investigate problems

    Hi, I'm brand new to Umbraco but have many years experience as a developer and working with CMS systems. I just installed v9.3.1 and the site came up fine. I then added the Azure blob plugin and am now receiving page not found error. I tried backing out the plugin and am still getting page not found.

    How do I go about problem shooting this? Is there a blog/post on how to investigate problems (i.e. location of log files, how to enable debug messages, etc)?

    Thank you, John

  • Ambert van Unen 175 posts 819 karma points c-trib
    Mar 16, 2022 @ 08:47
    Ambert van Unen
    1

    Hi John,

    logs for V9.3.1 can be found in ProjectRoot/Umbraco/Logs, you can usually find most breaking errors here.

    When receiving a page not found, I think you mean that this error appears in the frontend ? This usually means that the current node/page you are on, does not have a template assigned.

    For further debugging you can read most information here: https://our.umbraco.com/documentation/Fundamentals/Code/Debugging/ and for Logging: https://our.umbraco.com/Documentation/Fundamentals/Code/Debugging/Logging/)

  • Tony Gledhill 6 posts 27 karma points
    Mar 16, 2022 @ 12:17
    Tony Gledhill
    1

    It sounds like you have installed the plugin and not given an active connection string for your azure storage account.

    When you re-add the plugin make sure these are added before building and running the project.

    Also, its worth having Azure Storage Explorer installed on your computer as well, so you can check the files are being uploaded correctly.

  • John Benes 3 posts 93 karma points
    Mar 16, 2022 @ 14:20
    John Benes
    100

    Thank you for the suggestions.

    The problem was that I needed to first create a container within the Blob storage and specify this name in appsettings.ContainerName. In my first attempt I mistakenly provided the account storage name and didn't realize that I also needed to create an initial container in the blob storage.

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