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  • Andy Felix 16 posts 97 karma points
    May 24, 2022 @ 14:48
    Andy Felix
    0

    Create User in Backend is missing

    Hi, on my local instance and on quality environment everything works fine. But on PRODUCTION environment, i can't create User in the Umbraco Backend. I only see the invite user tab - look in my screenshotenter image description here. is this maybe a configuration setting missing or security issue? thanks for your help and kind regards,

    andy

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  • Søren Kottal 713 posts 4571 karma points MVP 6x c-trib
    May 24, 2022 @ 20:05
    Søren Kottal
    0

    I guess you are on cloud - you can only invite users then.

    Unless you uninstall Umbraco Cloud Identity packages, which is unsupported btw :)

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  • Andy Felix 16 posts 97 karma points
    May 25, 2022 @ 04:19
    Andy Felix
    0

    Hi Søren, thats right, we are on cloud, but we have multiple sites on cloud and it is possible that this depends on the umbraco version? For one project it works with version 8.17.2, but not with 8.17.3.

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  • Dave Woestenborghs 3504 posts 12135 karma points MVP 9x admin c-trib
    May 25, 2022 @ 07:47
    Dave Woestenborghs
    0

    Hi Andy,

    It depends if you are using Umbraco ID for logging in or not. Older projects did not have Umbraco ID, but newer ones do.

    Dave

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  • Andy Felix 16 posts 97 karma points
    May 25, 2022 @ 07:58
    Andy Felix
    0

    Hi Dave, thanks for your help. Sorry for my question, but what exactly do you mean with Umbraco ID for logging? Could you please shortly explain that for me?

    thanks and kind regards, Andy

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