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  • Srikeasvan 6 posts 96 karma points
    Jun 02, 2022 @ 13:07

    Unable to connect some environments and also push/pull datas

    If we could push/pull between environments. We can get through by pulling in some cases and pushing in others, but we should be able to push/pull between all of these servers. why this is happening and how to address it?

    enter image description here

  • Kevin Jump 2146 posts 13582 karma points MVP 6x c-trib
    Jun 02, 2022 @ 13:36
    Kevin Jump


    I would start by looking on each server's setup page. that should give you a bit more information about the reason a server is unavailable.

    enter image description here

    Most likely things to look at:

    1. DNS can the servers all see each other ?
    2. Firewalls and Proxies, - is there are auth, firewall of proxy on any of the servers that might be intercepting or blocking requests

    Possible errors are :

    • Disabled - the target server is disabled for incoming/outgoing
    • Unlicenced - the target site isn't licenced
    • ApiMismatch - there is an API version mismatch (pre v8.9 and + v8.9 sites)
    • Unauthorized - there API key/secret don't match
    • ServerError - the server threw an error
    • NotFound - the search can't be round
    • Unknown - another error
    • unreachable - the current site can't find the server or reach it on the network

    For all of these there should also be something in the logs, - you may need to turn on debug logging to get the full responses but that should help.

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