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  • Brian English 5 posts 75 karma points
    Jul 07, 2022 @ 22:38
    Brian English
    0

    HTTP server errors

    We get HTTP server errors on Azure hosting when we edit files via the ftp. The site builds fine and works but then has compounding errors that eventually crash the website hours later. Has anyone experienced this? We are on Umbraco 8.5.5.

    https://www.taftmuseum.org/

    Thank you.

  • Huw Reddick 1929 posts 6697 karma points MVP 2x c-trib
    Jul 08, 2022 @ 09:17
    Huw Reddick
    0

    exactly what HTTP errors do you get? there are many and they all mean something different :)

  • Brian English 5 posts 75 karma points
    Jul 14, 2022 @ 14:56
    Brian English
    0

    enter image description here

    Thanks for the response. I'm trying to get a login to their hosting environment. Above is an image they sent me. I have ftp access currently and there's lots of files in the /App_Data/Logs folder if that helps.

  • Huw Reddick 1929 posts 6697 karma points MVP 2x c-trib
    Jul 14, 2022 @ 16:52
    Huw Reddick
    0

    Hi, 500 errors generally indicate code errors, so yes the umbraco logs may shed some light as to exactly where in the code these errors are being raised.

  • Chriztian Steinmeier 2800 posts 8791 karma points MVP 8x admin c-trib
    Jul 15, 2022 @ 04:53
    Chriztian Steinmeier
    0

    Hi Brian,

    Are you able to log in to Umbraco?

    It should be possible to see the details of the error(s) in the Log Viewer (found in Settings).

    /Chriztian

  • Brian English 5 posts 75 karma points
    Jul 18, 2022 @ 14:25
    Brian English
    0

    enter image description here

    Is this bad? LOL.

    enter image description here

    That second screenshot is the error that I have the most. You guys seen this before? Thanks.

  • Huw Reddick 1929 posts 6697 karma points MVP 2x c-trib
    Jul 18, 2022 @ 15:24
    Huw Reddick
    0

    Not sure if it helps, but there was an issue like this reported previously, I believe there is a solution you can try, looks like an IIS issue.

    nucachecontentdb is being used by another process

  • Brian English 5 posts 75 karma points
    Jul 18, 2022 @ 14:51
    Brian English
    0

    I see there is a way to turn off this nucache in v9 but we are on 8. Is there a way to turn this off in the config on 8?

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