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  • Markus Ebert 1 post 71 karma points
    Sep 27, 2022 @ 11:28
    Markus Ebert

    Unable to install my Google Tag Manager-script on different pages of website.

    Hello everyone

    I'm not a developer, I just work with Umbraco as CMS.

    I have an issue tracking different important parts of the website I'm working on.

    1. I'm unable to post the GTM Container-snippet on the general "Site"-option as seen on the image. Even though I save with the snippet posted in the header it doesn't translate into being posted on the webpage, when I check the source code. Isn't that what people usually recommend if you want to track most pages on your website? To put the snippet/code into your header and thereby usually most of the website? Main option in navigation "Site".

    2. If we take a look at, for instance, my "purchase"-page. My most important conversion. I'm not able to manually put my snippet code into a "Script"-tab as was the case with the first "Site"-option. And also a lot of other webpages. If I press the urls in the bottom that I've blurred, I'm just getting redirected to the homepage. The /thank-you or /receipt -page is working. But I can't insert a snippet code on the page and therefore I can't track my most important conversion.


    Can you please help me?

  • Søren Kottal 641 posts 4110 karma points MVP 4x c-trib
    Sep 28, 2022 @ 07:32
    Søren Kottal

    Hi Markus

    You need to contact your developer on this. Seems like something in missing in the templates for your pages.

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