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  • Sharif Hassan 11 posts 101 karma points
    Oct 27, 2022 @ 06:28
    Sharif Hassan
    0

    umbarco The SMTP server does not support the STARTTLS extension.

    Using Umbraco And Getting Started
    Umbraco 9

    Am using Umbraco 10.2 am trying to add SMTP for forgot password and invite user to back office users.

    I add my SMTP configuration in app settings.

    but i got this error : System.NotSupportedException: The SMTP server does not support the STARTTLS extension. at MailKit.Net.Smtp.SmtpClient.ConnectAsync(String host, Int32 port, SecureSocketOptions options, Boolean doAsync, CancellationToken cancellationToken) at Umbraco.Cms.Infrastructure.Mail.EmailSender.SendAsyncInternal(EmailMessage message, String emailType, Boolean enableNotification) at Umbraco.Cms.Infrastructure.Mail.EmailSender.SendAsync(EmailMessage message, String emailType) at Umbraco.Cms.Web.BackOffice.Controllers.AuthenticationController.PostRequestPasswordReset(RequestPasswordResetModel model) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.

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  • Huw Reddick 1770 posts 6156 karma points MVP c-trib
    Oct 27, 2022 @ 07:39
    Huw Reddick
    0

    what settings have you used? Sounds like your smtp server doesn't support the protocol/port you have chosen

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  • Sharif Hassan 11 posts 101 karma points
    Oct 27, 2022 @ 08:43
    Sharif Hassan
    0

    yes it smpt server: "Smtp": { "enableSsl": null, "From": "xxxxxxxx", "Host": "xxxxxxx, "Port": , "SecureSocketOptions": "StartTls", "Username": "xxxxxxxxxxxx", "Password": "xxxxxxxxxxxxxxx" }

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  • Huw Reddick 1770 posts 6156 karma points MVP c-trib
    Oct 27, 2022 @ 08:48
    Huw Reddick
    100

    try setting "SecureSocketOptions" to "Auto" plus you also need to provide the port number

    These are my settings, but you will need to check with your mailhost as to what is supported.

        "Smtp": {
      "From": "xxxxxxxxxxx",
      "Host": "xxxxxxxxxxx",
      "SecureSocketOptions": "Auto",
      "Port": 587,
      "Username": "xxxxxxxxxxxx",
      "Password": "xxxxxxxxx"
    }
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  • Sharif Hassan 11 posts 101 karma points
    Oct 27, 2022 @ 08:55
    Sharif Hassan
    0

    i got a new error Unable to parse status code returned by the server.

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  • Huw Reddick 1770 posts 6156 karma points MVP c-trib
    Oct 27, 2022 @ 10:20
    Huw Reddick
    0

    what smtp ports/protocols does your mailhost support?

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  • Sharif Hassan 11 posts 101 karma points
    Oct 28, 2022 @ 06:27
    Sharif Hassan
    0

    i just change the port to 587 and now it is working thanks.

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