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  • Harry 4 posts 74 karma points
    Jan 26, 2023 @ 13:58
    Harry
    0

    Publishing error

    Hi - we're having some issues saving, and saving and publishing content on our staging server currently.

    Unpublishing is functioning, as is direct publish on the live environment.

    Pressing save and publish (or save) doesn't show any error messages, just the white x as per screengrab below.

    The issue started this morning and is persisting on all devices/networks.

    Any ideas?

    enter image description here

  • Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib
    Jan 26, 2023 @ 14:50
    Alex Skrypnyk
    0

    Hi Harry

    Check out the umbraco Logs, maybe there are some errors

  • Harry 4 posts 74 karma points
    Jan 26, 2023 @ 15:17
    Harry
    0

    Hi Alex - the majority of the recent errors today are as followed...

    enter image description here

  • Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib
    Jan 26, 2023 @ 15:29
    Alex Skrypnyk
    0

    looks like an issue with connection to the database, check the connection and timeouts

  • Luuk Peters 85 posts 330 karma points
    Jan 26, 2023 @ 15:38
    Luuk Peters
    0

    This is not necessarily a problem with the database. This is the 'keepalive' call from Umbraco. It's just a call from the website to itself to keep the session active. However, most servers don't allow (or are not configured) to reply to calls from themselves. I've seen this many times. So a keep alive that gives these exceptions is probably not the issue.

  • Luuk Peters 85 posts 330 karma points
    Jan 26, 2023 @ 15:14
    Luuk Peters
    0

    Also check if you have errors in the console or network tab for the development toolbar in the browser. This way you can check if the request keeps pending (for instance, the server does not respond), or you get an error message back.

  • Harry 4 posts 74 karma points
    Jan 26, 2023 @ 15:25
    Harry
    0

    Hi Luuk,

    When publishing, here's what we see within Console and Network:

    enter image description here

    enter image description here

  • Luuk Peters 85 posts 330 karma points
    Jan 26, 2023 @ 15:42
    Luuk Peters
    0

    Hmm, I have no idea. Maybe include what version of Umbraco 8 you are using. Just some courses of action you could persue:

    Maybe rebuild the caches?

    Any fields that were added or removed from pages?

    Index rebuild?

    Page aliases that have changed?

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