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  • Nechama Shulevitz 2 posts 72 karma points
    Jan 29, 2023 @ 08:46
    Nechama Shulevitz
    0

    I am using umbraco 11 with workflow, I declare The Notification but I didn't get emails and notifications when the workflow is in progress. I am using SendGrid and I declate the settings in the confilg file.

     "Smtp": {
              "From": "XXXX",
              "Server": "smtp.sendgrid.net",
              "Username": "apikey",
              "Password": "XXXX",
              "Port": 587
            }
    

    What can be the issue? Thank you.

  • Huw Reddick 1702 posts 5999 karma points MVP c-trib
    Jan 29, 2023 @ 09:38
    Huw Reddick
    0

    Hi Nechama,

    In order to rule out email problems, I would recomend installing papercut SMTP, this will enable you to check the notifications are sending out your emails. This will give you an idea as to where the problem is (notofications or email settings)

  • Nechama Shulevitz 2 posts 72 karma points
    Jan 29, 2023 @ 10:46
    Nechama Shulevitz
    0

    Thank you for your reply, Is papercut instead of the sendgrid?

  • Huw Reddick 1702 posts 5999 karma points MVP c-trib
    Jan 29, 2023 @ 10:53
    Huw Reddick
    0

    yes, it is a local smtp server so allows you to test if emails are being generated and sent, something it is not always possible to do with a non-local third party smtp server.

  • Huw Reddick 1702 posts 5999 karma points MVP c-trib
    Jan 29, 2023 @ 10:58
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