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  • stephen 83 posts 124 karma points
    Feb 09, 2023 @ 10:29
    stephen
    0

    uSync 8.9.3 Import Timeout

    When applying a uSync Import it timesout during the Second Pass. The Connection Timeout is set to 90 in web.config

    This is on Azure.

    Error Log

    Dev Tools

  • Kevin Jump 2341 posts 14868 karma points MVP 8x c-trib
    Feb 09, 2023 @ 16:07
    Kevin Jump
    1

    Hi Stephen,

    This can happen, because while we do attempt to break down the requests in to blocks, if there is a lot of content and the site is slow, it might take to long.

    On azure this is 240 seconds (well it was last time i looked) - and you can't change it.

    uSync.Complete dose have better handling of this (it pages requests so it never does more than 50 items per request - so timeouts can be avoided, so you might get more joy with uSync.Exporter or uSync.Publisher if there is lots of content.

    you might also want to check to see if you have any processes in your site that trigger of Umbraco's ContentSaved or ContentPublished events/notifications as these will fire as the content is imported by usync and that could slow the process down.

  • Kevin Jump 2341 posts 14868 karma points MVP 8x c-trib
    Feb 09, 2023 @ 16:11
    Kevin Jump
    0

    Also, just to say, Upgrade to the latest version, we are always working on finding and making performance improvements - so v8.11.3 might well be fast enough to avoid this issue for you.

  • stephen 83 posts 124 karma points
    Feb 09, 2023 @ 16:30
    stephen
    0

    Thanks Kevin

  • Jonathon Cove 9 posts 24 karma points
    Jun 26, 2024 @ 20:40
    Jonathon Cove
    0

    I set my connection timeout to 300 and it was enough time. I don't know what the max value is but it's certainly worth a try to set it high and wait.

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