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  • Matt 358 posts 841 karma points
    Mar 01, 2023 @ 14:51
    Matt
    0

    There was a problem sending a Razor email

    Hi I'm getting an error when trying to send an email with umbraco forms

    There was a problem sending a Razor email to "emailhere" from Workflow for Form "Improvement Request Form" with id "8e3ac6b9-72ff-41cc-871c-f46db387543e" for Record with unique id "fd0b35e9-d4de-43e5-91ee-b7f62cecf401"

    System.IO.IOException: The filename, directory name, or volume label syntax is incorrect. : 'F:\Web\IntranetStage\<optional directory>\c75a327a-d6d1-4f6e-bde3-a3add8de3bfd.eml'
       at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options)
       at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String fullPath, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
       at System.IO.Strategies.OSFileStreamStrategy..ctor(String path, FileMode mode, FileAccess access, FileShare share, FileOptions options, Int64 preallocationSize)
       at Umbraco.Cms.Infrastructure.Mail.EmailSender.SendAsyncInternal(EmailMessage message, String emailType, Boolean enableNotification)
       at Umbraco.Cms.Infrastructure.Mail.EmailSender.SendAsync(EmailMessage message, String emailType)
       at Umbraco.Forms.Core.Services.WorkflowEmailService.SendEmailAsync(SendEmailArgs args)
       at Umbraco.Forms.Core.Providers.WorkflowTypes.SendRazorEmail.Execute(WorkflowExecutionContext context)
    

    Unfortunately the error log doesn't really help me, says its incorrect but what is it looking for?

    Thanks

    Matt

  • James Cordrey 11 posts 113 karma points
    Mar 01, 2023 @ 14:59
    James Cordrey
    0

    If it's actually looking in here:

    F:\Web\IntranetStage\<optional directory>\c75a327a-d6d1-4f6e-bde3-a3add8de3bfd.eml
    

    then the issue would be

    <optional directory> 
    

    having < and > in the name - those are invalid in a file path, and will throw that error.

  • Matt 358 posts 841 karma points
    Mar 01, 2023 @ 15:04
    Matt
    0

    Hi James,

    Thanks for the reply.

    Sorry I should of made myself clear, I'm not actually sure what what optional directory setting is.

    When I'm setting up my SMTP what should the PickUpDirectoryLocation be?

    "PickupDirectoryLocation": "

    Cheers

  • James Cordrey 11 posts 113 karma points
    Mar 01, 2023 @ 15:20
    James Cordrey
    0

    If you were setting a filepath in your config, it would be wherever on your file system you're storing the e-mails, but I don't think you need to set that for Umbraco Forms. (I could be wrong.)

    According to this, you should be storing your e-mail templates here:

    ~/Views/Partials/Forms/Emails/
    

    So you shouldn't need to have PickupDirectoryLocation in your configuration file.

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